At a Glance
- Tasks: Lead a vibrant team, serve delicious doughnuts, and create joyful moments for customers.
- Company: Join Krispy Kreme, where we spread happiness with every treat!
- Benefits: Enjoy free doughnuts, discounts, training, and a fun work environment.
- Other info: Flexible hours, a supportive culture, and opportunities for career growth await you!
- Why this job: Be the cheerful face that brightens commuters' days while developing your leadership skills.
- Qualifications: Experience in retail or a passion for leading a team with great vibes.
The predicted salary is between 9.9 - 12.1 £ per hour.
Join our team at the station kiosk! Looking to be part of a people-first environment where you can brighten someone’s journey with a single box of doughnuts? Our train station kiosks may be small, but they’re packed with energy, friendly faces, and the world’s most loved doughnuts.
As a valued team member, you’ll be the cheerful face travelers see as they grab a sweet treat or hot drink on the move — serving fresh doughnuts and drinks with a smile, keeping the kiosk running smoothly, and making sure every commuter leaves a little happier. Station kiosks are all about fast-paced connection, independence, and delivering a big-brand experience in a compact space. This role involves some lone working, so you'll need to be confident working solo — for this reason, applicants must be 18 or over.
If you enjoy creating positive moments, take pride in great service, and like the idea of working in a friendly, self-managed space with a constant flow of new faces, this could be your perfect stop. Full training is provided — just bring a great attitude and a willingness to learn.
At Krispy Kreme, it’s not just a job it’s being part of a team that spreads joy every day! As one of our Krispy Kremers, you’ll enjoy:
- Free doughnut & hot drinks every shift (because you deserve a treat!)
- Generous team discounts across all our products
- Training & development to help you grow your career with us
- Recognition & celebrations for great work and special moments
- Competitive pay and opportunities for progression
- Pension scheme and life assurance (eligibility applies)
- A fun, friendly environment where everyone’s welcome and teamwork makes the magic happen.
- Exclusive savings through our Treat Box discount platform.
- Support Office roles eligible for Private Healthcare
- Free access to our Wellbeing & Belonging service.
Step into the spotlight as a Retail Shift Leader! This isn’t just any job — it’s your chance to roll up your sleeves, take the lead, and keep things running smoother than our signature glaze.
What you’ll be doing (besides making dreams come true): You’ll run the show on shift front and centre with customers, serving up smiles (and doughnuts!), boosting sales, and keeping everything safe, clean, and on point. You’ll guide your team, build them up, and keep the energy buzzing. You’ll be hands-on: working the till, serving up hot & cold drinks, boxing up those irresistible treats, and making our cabinet look as good as our doughnuts taste. You’ll also jump into the behind-the-scenes magic: stock checks, weekly wrap-ups, team recruitment, and making sure everyone’s happy to be here. When your manager’s away, you’ll hold down the fort like a boss.
What makes you our kind of leader? You’ve got experience running the floor or you’re ready to rise and shine into that next step. You lead with heart people-first, customer-obsessed, and all about good vibes. You're a team player who takes ownership and makes things happen. You’ve got full availability and flexibility weekends, weekdays, the whole shebang. You bring energy, reliability, a great work ethic, and you’re always up for learning more.
About Krispy Kreme: We embrace diversity within our teams, so whether you're a foodie, drink lover, sport enthusiast, gym bunny, movie buff, history geek, gamer, music fan, book worm, none of the above or all the above, you'll find a friend here! We're famous for our amazing doughnuts, but did you know that every Krispy Kreme doughnut is handmade, decorated and delivered fresh daily by one of our awesome team members? Our culture is created through our leadership mix, of which there are a dozen (naturally!): Check out our careers page for more information on our Krispy Kreme Culture. Our beautiful, natural world gives us our sugar, cocoa, eggs, milk, coffee, and so much more. Protecting and preserving it is vitally important to us. So, we're constantly working to reduce our environmental impact and become more sustainable in all we do.
Opening Hours: Mon 07:00 - 20:00, Tue 07:00 - 20:00, Wed 07:00 - 20:00, Thu 07:00 - 20:00, Fri 07:00 - 20:00, Sat 10:00 - 20:00, Sun 07:00 - 18:00.
Retail Shift Leader in London employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shift Leader in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Allscreens Nationwide Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Allscreens Nationwide Ltd!
We think you need these skills to ace Retail Shift Leader in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Allscreens Nationwide Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Allscreens Nationwide Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Allscreens Nationwide Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
