At a Glance
- Tasks: Welcome clients and ensure a first-class experience at our prestigious London site.
- Company: Join CIS Security, a multi-award-winning company known for its exceptional service.
- Benefits: Enjoy a competitive salary, healthcare plan, discounts, and career development opportunities.
- Other info: Flexible hours with a supportive team environment and a focus on diversity.
- Why this job: Be the face of our company and make a lasting impression on visitors every day.
- Qualifications: Experience in corporate reception, excellent communication skills, and a friendly personality.
The predicted salary is between 47000 - 47000 £ per year.
Receptionist - Monday to Friday - Days (Maternity Cover)
We are looking for someone who has a bubbly welcoming personality for this new Corporate Receptionist position at one of our prestigious sites in the City of London.
The role of the Front of House Team will be pivotal to ensuring that tenants, customers, and guests will have a first-class experience when visiting.
- Information
- Position: Corporate Receptionist (12 Months Maternity Cover)
- Location: London (SW3)
- Pay Rate: £47,000 per annum
- Hours: 60 hours per week
- Shifts: Monday to Friday 07:00 to 19:00
- Job Requirements
- Experience in high end corporate front of house or concierge services
- IT Literate - Basic understanding of access control systems and IT systems/programmes i. e., Microsoft Office for emails
- Ideally to have an understanding of a visitor management systems
- Excellent written and verbal communication skills as well as customer service
- Must have an excellent command of English Language & Good IT Skills
- Reliable, Responsible and Punctual
- A friendly, professional, courteous, and outgoing character
- To always take pride in your appearance, ensuring immaculate presentation
- Flexible in the approach to daily duties and additional events when held on site.
- Be confident you can undertake 100% of all specific duties
- Be able to provide all the documentation and vetting information requested
Key Responsibilities
- The role includes you to meet and greet clients, pay attention to details by always inspecting the reception area, reception duties, access control, answering incoming telephone calls, conducting emergency procedures, providing a warm 5-star greeting, ensuring clients receive VIP treatment, meeting and greeting clients in reception.
- Able to demonstrate and deliver high quality customer service to both our clients and service users.
- Able to work in a team as well as on your own and have the ability to be pro‑active and think on your feet use initiative.
- Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner.
- To always portray a friendly, professional, and courteous demeanour, using open and appropriate body language.
- To ensure that all visitors and staff are dealt with efficiently, always providing an exceptional customer service ensuring that their expectations are met, if not exceeded.
- To be responsible for the efficient running of reception, concierge or bookings desks with the professionalism and knowledge required for each location.
- Handle administrative tasks including filing, updating visitor logs, managing access passes, and supporting daily operational needs.
- Assist with client administrative requests promptly and accurately.
- Maintain accurate and up‑to‑date conference room booking systems and assist employees and visitors with app‑related queries, including temporary access cards.
- Prepare reports and updates as required by the management team.
- Participate in team meetings and provide regular feedback to enhance service delivery.
- To check guests in & out promptly.
- To always ensure great teamwork both within and outside the department, always demonstrating a “can do” approach and solutions.
- To be responsible for the upkeep and cleanliness of your allocated area including filing and next shift preparation.
- To assist in any other reasonable duties as required.
Benefits
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
• And much more!!
A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities.
CIS is an independently owned business providing professional security solutions across the UK and Ireland.
Our people are at the heart of everything we do.
They have a sense of belonging and togetherness that manifests itself in operational excellence and world‑class customer service.
CIS Security is a multi‑award‑winning company, recently being awarded World’s Happiest Workplace in 2025.
CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities.
CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community.
All employment is decisions are based on qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
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Receptionist - Monday to Friday - Days (Maternity Cover) in London employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Monday to Friday - Days (Maternity Cover) in London
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Allscreens Nationwide Ltd.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Allscreens Nationwide Ltd. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist - Monday to Friday - Days (Maternity Cover) in London
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Allscreens Nationwide Ltd.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Allscreens Nationwide Ltd's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Allscreens Nationwide Ltd offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
