At a Glance
- Tasks: Manage tenancy cases, conduct home visits, and engage with residents in the community.
- Company: Join Triumph Consultants, a leader in providing quality housing services.
- Benefits: Earn £21.05 per hour with opportunities for contract extension.
- Other info: Dynamic role with potential for permanent placement and career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in housing or tenancy management and strong communication skills required.
The predicted salary is between 21.05 - 21.05 £ per hour.
Triumph Consultants are looking for a Neighbourhood Response Officer for their client to provide a high-quality tenancy management service to residents.
Contract is for 3 months, in Islington, N5 1JG.
- Neighbourhood Response Officer
- Pay Rate: £21.05 per hour PAYE
- Basic DBS required
Work from the office and in the community – this is not a home-working role.
Key requirements
- Previous housing officer or tenancy management experience.
- Good knowledge of tenancy and neighbourhood management.
- Confident using IT systems and managing work through CRM.
- Strong communication and customer service skills.
- Full UK driving licence and access to a vehicle (if required).
Key responsibilities
- Manage a range of tenancy and neighbourhood cases from start to finish.
- Carry out home visits, estate inspections and resident meetings.
- Respond to tenancy issues, anti-social behaviour and breaches of tenancy.
- Update CRM systems accurately and complete all case records.
- Anticipated Length of
Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
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