At a Glance
- Tasks: Join our friendly team as a Medical Receptionist, welcoming patients and managing appointments.
- Company: A supportive medical practice focused on patient care and teamwork.
- Benefits: Flexible hours, competitive pay, and a chance to make a difference in healthcare.
- Other info: Opportunity for personal growth and development in a caring community.
- Why this job: Gain valuable experience in a dynamic environment while helping patients feel at ease.
- Qualifications: Strong communication skills and ability to multitask; experience with EMIS web is a plus.
The predicted salary is between 23382 - 28578 £ per year.
We are offering a part-time receptionist/administrator, to join our small friendly team.
In order to be successful, you must be a good team player with excellent communication skills both face to face and over the telephone, as well as being able to work under pressure and having the ability to multitask.
We require someone who is flexible as the position will involve morning shifts (8:00am) and/or late evenings (8:00pm), as well as someone who is willing to cover holidays.
You will need to be able to start in September 2026.
The practice uses EMIS web as the clinical system, so it is preferable that you have had experience in using this tool or you are computer literate and can adapt to different software systems efficiently.
Main duties
- Reception Welcoming patients and visitors, answering calls, emails and online consultations, ensuring needs are met.
Booking appointments appropriately via EMIS, directing them to the correct clinician.
Assisting patients with medical reports, dealing with cash payments and completing request within the given time frame.
Printing and handing out forms for patients to take to different clinics e. g.
Blood test and x-ray forms.
Supporting patients with specimen pots and forms, making sure the date and time on both forms and sample.
Registering new patients and recording clinical information, such as blood pressure readings and weight for monitoring purposes.
Keeping reception area tidy, replacing any empty items.
Comforting distressed patients, handling with difficult needs.
- Admin Recalling patients for vital appointments, such as diabetes reviews, meeting the requirements for QOF.
Request and return paper notes as necessary Scanning and Filing in documents via Docman10 into patients records Completing tasks set by clinicians on workflow.
Ordering items (clinical and admin) when low, ensuring there is a sufficient stock.
Dealing with requests for home visits and recording them on their record.
Chasing up appointments and results from hospitals either via phone or email Liaising with other medical departments, such as radiologists or psychologists with professionalism and discretion Ordering ambulances for patients and clinicians, both routinely and in an emergency Completing all mandatory training for quality purposes - General Active involvement in enhanced service, CQC and quality related work.
Opening the premises and securing at night, when required.
Dealing with problems and queries from the doctors, other staff, attached staff and other organisations.
Following and adhering to Practice admin protocols.
Be flexible to cover colleagues in their absence including short notice cover for sickness.
This may result in longer working hours or different days to normal working days (reimbursement for agreed additional hours worked will be made).
- Quality The post-holder will strive to maintain quality within the practice, and will Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources.
- Equality and Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
- Health & Safety The post holder will assist in promoting and maintaining their own and others health and safety and security as laid out in the staff handbook and health and safety manual.
This will include Using personal security systems within the workplace according to practice guidelines.
Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way free from hazards.
Reporting potential risks identified.
This job description is not exhaustive and duties may vary with the requirements of the practice or as directed by the Partners.
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Medical Receptionist / Admin in London employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist / Admin in London
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Medical Receptionist / Admin in London
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Allscreens Nationwide Ltd, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Allscreens Nationwide Ltd.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Allscreens Nationwide Ltd.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Allscreens Nationwide Ltd can really resonate with interviewers and show your commitment to the field.
