The role is responsible for providing an efficient and effective brand maintenance service to SSP units within the designated area. This includes planning and delivering a high-quality building fabric maintenance programme, while adopting a continuous improvement and right-first-time approach to reduce equipment and building fabric faults and minimise customer service downtime. Effective team working is essential to ensure that the complete maintenance service provided to customers is delivered to a high standard and completed promptly, particularly where cooperation with colleagues or other teams is required. The role will also support the Maintenance Manager, Assistant Maintenance Manager and colleagues across the wider business by providing clear and effective communication on unit maintenance requirements, helping to deliver added value to unit managers. All work orders must be received and managed exclusively through the Maintenance Helpdesk or PDAs.
Please note that this role will cover the region of North London to Milton Keynes.
Previous building / building maintenance experience
Proven skills in solving building fabric faults
NVQ Level 2 or City and Guilds in building maintenance, electrical, plumbing, carpentry & joinery or equivalent / relevant qualification
Good all-round handyman skills in carpentry, plumbing, painting and decorating, electrical, brick laying and tiling
Prepared to attend training programmes to develop skills
Flexible as travel to other regions is required with overnight stays
Time management to ensure projects are completed on time
Experience in dealing with blue chip brand work
Previous customer service experience in a maintenance delivery role
At SSP, we’re passionate about creating places people want to be - whether that’s for our customers, our partners or our colleagues. When you join us, you’ll be part of a business where commercial thinking, collaboration and ownership really matter, and where your work can make a visible difference.
We Offer:
Employee discounts across our brands
Friends and Family Discount App
Award-winning training, apprenticeships and development programmes
Health and wellbeing support
Hybrid working with flexibility to support work–life balance
An inclusive and diverse workplace, with employee networks and communities
At SSP, we value diversity and are committed to building a team that reflects a wide range of backgrounds, skills and perspectives.
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