At a Glance
- Tasks: Be the friendly face of our practice, helping patients and coordinating care.
- Company: Join a supportive healthcare team dedicated to patient wellbeing.
- Benefits: Earn £12.71-£13.00 per hour with flexible hours and a positive work environment.
- Other info: Opportunity for growth in a dynamic healthcare setting.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 13 - 13 £ per hour.
- GP Receptionist / Patient Coordinator - £12.71-£13.00 per hour
- Job
Title: 2x Patient Coordinator 30 hours per week Monday to Friday 1:00 pm to 7:00 pm (13:00-19:00) Responsible to: The Practice Manager Accountable to: The General Practitioners in the
- Partnership
- The
Role: To ensure the smooth running of the reception desk in a professional and organised manner.
To be the focal point of the surgery and to act as a liaison between patients, clinicians and other members of your practice team and to provide a high standard of customer services at all times.
Some flexibility is required to accommodate additional or alternative hours to cover colleagues during annual/sickness leave.
Duties
- 1. Greet all patients on arrival ensuring all patients are checked in either manually or via the patient touch screen
- 2. To answer the telephone dealing with or redirecting enquiries.
- 3. To handle all face to face general enquiries, referring where necessary.
- 4. Make new and follow-up appointments including booking interpreters when needed.
- 5. To be responsible for the call and recall of patient lists as instructed by the Practice Manager including the recall for immunisation/smear targets and test recalls.
- 6. Responsible for dealing with messages from patients/clinicians or external bodies. To take appropriate action where required.
- 7.
Generate electronic/online repeat prescription requests and allocate as instructed.
Prepare repeat prescriptions following practice protocol and set out for verification and signature of doctor.
- 8. Record requests for home visits and ensure that they are recorded and passed onto relevant clinician.
- 9. Register new patients following practice policy including enabling secure online access to patients medical records and booking patients for new registration health checks.
- 10. Open mail and distribute as appropriate. Leave private, confidential and personal mail unopened in Practice Managers tray as directed.
- 11.
Maintain the administration of the cytology (responsibility of sending off completed deferral smear forms).
Ensure that the childhood immunisations targets are kept up to date.
- 12.
Scan hospital reports and letters.
Ensuring that the scanning of patients correspondence is kept up to date at all times.
Helping the records clerk to keep up to date with their scanning workload.
- 13. To carry out patients/GP Registrar surveys
- 14. Complete and enter on computer appropriate GMS3 (Temporary Services) forms. Renew expired forms as necessary.
- 15. Maintain computer databases including the patients PDS records.
- 16.
Ensure that the External and Internal email accounts are viewed on a daily basis and the Workflow tasks are completed appropriately.
Log outgoing post/mail as necessary and take responsibility of posting at the end of the day.
- 17. Take responsibility of the daily incoming electronic document management & the online consultation forms
- 18. Offer all services to patients including, extended opening hours & Community Pharmacy Consultation Services (CPCS) and any future new initiatives.
- 19. Enter appropriate read codes as instructed by practice. Which would include admin coding as well coding for QOF/SNS.
- 20. Ensure that there is enough supply of stationary/equipment in all consulting rooms.
- 21. Ensure that all clinic attendance appointments are confirmed prior to appointment date as per allocation of tasks.
- 22. Assist in the administration of the patient e-referral system. Manage the day-to-day clinicians worklists.
- 23. Trained staff to ensure that the diabetic recall for clinics is kept up to date including the searches and that letters/blood tests are sent to patients as instructed.
- 24. Ensure that the telephones are turned on and switched over to the out of hours service as appropriate.
- 25. Leave reception area tidy and ready for incoming colleagues. Use the EMISWeb as instructed to communicate any outstanding queries to colleagues
- 26. Staff working in the evening, to make sure that the premises are fully vacated by patients . Ensuring that the premisesare securely locked.
- 27. Undertake any other duties as instructed by management.
This job description may need to be reviewed or revised from time to time as the practice develops.
Confidentiality: Any information about patients, personal or medical must be regarded as strictly confidential.
Any breach of this confidentiality will be taken as a reason for instant dismissal.
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GP Receptionist / Patient Coordinator - £12.71-£13.00 per hour in London employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land GP Receptionist / Patient Coordinator - £12.71-£13.00 per hour in London
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace GP Receptionist / Patient Coordinator - £12.71-£13.00 per hour in London
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Allscreens Nationwide Ltd, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Allscreens Nationwide Ltd.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Allscreens Nationwide Ltd.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Allscreens Nationwide Ltd can really resonate with interviewers and show your commitment to the field.
