Education Facilitator in London

The Education Facilitator plays a key role in ensuring the delivery of safe, high-quality, evidence-based care for babies, children, and young people accessing hospice services. This role combines advanced clinical practice with teaching, supervision, and staff development responsibilities. You will be expected to work a mixture of clinical shifts and educator shifts to support the team to consolidate and develop their skills. You will support the development of the clinical team through structured education, competency assessment, reflective practice, and ongoing professional development. Working closely with Education and Governance Leads, you will promote a culture of continuous learning, helping to translate learning from incidents, audits, research, and service developments into everyday practice to improve patient care.

Key Responsibilities

• Clinical Practice
• Provide expert clinical care to BCYP with complex health needs, including those requiring non-invasive ventilation (NIV), long-term ventilation (LTV), and parenteral nutrition (PN).
• Deliver safe and competent tracheostomy care, gastrostomy and jejunostomy care, and emergency interventions.
• Administer IV and subcutaneous medications safely and in line with hospice policies.
• Demonstrate proficiency in drug administration and complex drug calculations.
• Provide compassionate, skilled end-of-life and bereavement care to children and families.
• Act as a clinical role model, promoting best practice and maintaining high standards of care.
• Deliver teaching and training, as well as carry out clinical assessments, within a child's home environment as part of the service provision.
• Participate in the hospice on-call rota following the successful completion of your probationary period.
• Education & Training
• Teach, supervise, and assess staff competency in complex clinical skills, adapting teaching methods to meet diverse learning needs.
• Support new starters, students, and less experienced staff through structured learning plans and competency sign-off processes.
• Develop and deliver education programmes, workshops, and clinical updates that support service needs.
• Ensure all staff have equitable access to learning and development opportunities.
• Maintain accurate records of training, competency assessments, and clinical supervision.
• Facilitate reflective practice and support staff to identify and achieve their learning and development goals.
• Quality Improvement & Practice Development
• Support the dissemination of learning from incidents, audits, complaints, compliments, and service reviews to promote continuous improvement in practice.
• Contribute to audit activity from a learning and education perspective, supporting staff to implement and sustain improvements identified through audit findings.
• Provide educational input into policy development and review processes, ensuring staff are supported to understand and implement changes in practice.
• Work collaboratively with Education and Governance Leads to identify learning needs arising from service developments, quality improvement initiatives, and emerging evidence.
• Promote a culture of learning, reflection, and continuous professional development across the hospice.
• Support the implementation of evidence-based practice and encourage staff engagement with research, quality improvement, and innovation.
• Professional Responsibilities
• Work flexibly across days, nights, and weekends to support service needs and training requirements.
• Demonstrate reliability and consistency, recognising the importance of sign-offs, supervision, and clinical oversight.
• Maintain own professional development and revalidation requirements.
• Uphold hospice values and contribute positively to the multidisciplinary team.
• General Requirements
• Behave at all times in line with Haven House values and behaviours.
• Attend staff meetings, training, and supervision as required.
• Uphold privacy, dignity, and respect for children, families, and colleagues.
• Actively promote equality, diversity, and inclusion.

This job description is not a definitive or exhaustive list of responsibilities but identifies the key responsibilities and tasks of the post holder. The specific objectives of the post holder will be subject to review as part of the individual performance process.

Haven House is committed to Equal Opportunities in Employment and therefore it is our aim to ensure that no applicant or employee receives less favourable treatment on grounds of gender, disability, religion, race, colour, sexual orientation, and nationality, ethnic or national origins or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. Haven House is responsible under the existing equality and diversity legislation to ensure equality issues are promoted and you are expected to work with Haven House to fulfil these obligations, policies, and codes of good practice.

Employees must take reasonable care and be aware of the responsibilities placed on them under the Health & Safety at Work Act (1974) and ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients, and visitors. Haven House is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.