At a Glance
- Tasks: Provide essential admin support in a fast-paced healthcare environment.
- Company: Join the Royal Free London NHS Foundation Trust, a leading healthcare provider.
- Benefits: Gain valuable experience while contributing to patient care and community health.
- Other info: Diverse workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Strong communication, organisational skills, and a patient-focused approach required.
The predicted salary is between 22430 - 27414 £ per year.
We are looking for a dynamic and resilient Patient Administrator to support the delivery of Women’s & Neonates services at North Middlesex University Hospital. This is a busy and fast-paced role within the Obstetrics, Maternity & Neonates department, where the post holder will provide comprehensive administrative support across outpatient clinics, booking services and ward areas. The role requires excellent attention to detail, a strong patient-focused approach and the ability to work both independently and as part of a team while managing competing priorities.
The successful candidate will demonstrate strong communication and organisational skills, a commitment to maintaining data accuracy, and the ability to adapt to changing service demands. You will also be expected to embody the Trust values and deliver high-quality customer service, while fulfilling the responsibilities outlined in the job description and person specification.
- Provide comprehensive administrative and clerical support across Outpatients Clinics, Booking Office and Wards within Women’s Services
- Process and distribute incoming mail and manage clinic documentation accurately and within deadlines
- Book, reschedule and manage patient appointments, ensuring efficient clinic utilisation
- Use hospital systems (e.g. PAS/Medway) to maintain accurate patient records and data quality
- Support colleagues by ensuring notes, results and documentation are available for clinics
- Handle telephone and email queries promptly, escalating complex queries appropriately
- Undertake reception duties, dealing with patients and visitors in a professional and courteous manner
- Assist with patient services such as arranging transport and interpreters
- Maintain and update databases, spreadsheets and audit information
- Ensure timely filing and tracking of patient records in line with information governance standards
- Contribute to service improvements, audits and departmental projects where appropriate
- Work flexibly across the department to support service delivery
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts with over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
This advert closes on Wednesday 12 Aug 2026.
Band 2 Patient Administrator | Royal Free London NHS Foundation Trust employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Band 2 Patient Administrator | Royal Free London NHS Foundation Trust
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Band 2 Patient Administrator | Royal Free London NHS Foundation Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
