At a Glance
- Tasks: Provide a friendly reception service and support patients in a busy maternity environment.
- Company: Join Chelsea and Westminster Hospital, one of England's top-performing NHS trusts.
- Benefits: Enjoy flexible working hours, competitive pay, and a supportive team culture.
- Other info: Opportunities for career growth in a dynamic and diverse workplace.
- Why this job: Make a real difference in patient care while gaining valuable experience in healthcare.
- Qualifications: Previous reception experience and excellent communication skills are essential.
The predicted salary is between 22703 - 27749 £ per year.
We are looking for a friendly, self-motivated and confident person who has experience of providing a high level standard of customer care. The post holder will provide a comprehensive patient focused reception service working in our Antenatal reception.
If you enjoy working in a very busy and demanding environment this could be your opportunity to make a real difference to the service that we provide to our local community, always keeping the patient at the centre of everything that we do.
The successful candidate must have previous reception experience and have excellent communication and customer service skills. Working hours are between 9-5pm Monday - Friday (could include the occasional weekend).
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Assistant Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times.
The post holder will be required to work in one of the following areas, providing cross cover where necessary:
- Reception - Antenatal and Birth Centre
- Maternity back office if required
Reception duties include:
- Provide a customer focused reception service for all patients and visitors attending the area, dealing with all patients or visitors in an efficient, polite and courteous manner.
- Ensure the reception areas are always manned and patients are kept informed of any delays in being seen.
- Check in and book patient appointments in a timely manner, ensuring that it's within date range of gestation.
- Interact with patients and relatives in a sensitive and empathetic manner.
- Process all follow up appointments as patients leave the department in line with guidelines, escalating any capacity concerns.
- Help the midwives with minor admin queries.
- Help with answering the ANC phones and dealing with patient queries.
Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Assistant Patient Administrator | Chelsea and Westminster Hospital NHS Foundation Trust in London employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Assistant Patient Administrator | Chelsea and Westminster Hospital NHS Foundation Trust in London
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Allscreens Nationwide Ltd for the Assistant Patient Administrator | Chelsea and Westminster Hospital NHS Foundation Trust role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Assistant Patient Administrator | Chelsea and Westminster Hospital NHS Foundation Trust in London
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Allscreens Nationwide Ltd, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Allscreens Nationwide Ltd, and how you can make a difference!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Allscreens Nationwide Ltd.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Allscreens Nationwide Ltd appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Allscreens Nationwide Ltd supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
