At a Glance
- Tasks: Support integrated facilities services and ensure efficient delivery of hard and soft FM operations.
- Company: Join ISS Facilities Services, a leader in workplace management with a people-first approach.
- Benefits: Exciting career opportunities, inclusive culture, and a chance to make a real difference.
- Other info: Diverse and inclusive workplace committed to supporting all employees.
- Why this job: Be part of a dynamic team that values your input and fosters growth.
- Qualifications: Experience in facilities management and strong communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
We are seeking an Assistant Facilities Manager to support the delivery of integrated facilities services, ensuring hard and soft FM services are delivered efficiently and in line with KPIs and SLAs.
You will be responsible for helping ensure safe, compliant services are delivered on time and within budget, while maintaining strong attention to detail. We are looking for a proactive and customer-focused individual who can build excellent working relationships with clients, contractors, internal teams, and building users.
The role will support operational performance, compliance activities, and continuous improvement initiatives across the facilities function.
- Support the day-to-day delivery of integrated facilities services across hard and soft FM operations.
- Ensure services are delivered efficiently and in line with agreed KPIs and SLAs.
- Build positive relationships with clients, contractors, internal teams, and building users.
- Provide excellent customer service and assist in resolving operational issues.
- Support compliance and Health & Safety activities, ensuring documentation is maintained accurately.
- Assist with audits, maintenance records, and statutory compliance requirements.
- Support operational and financial performance through reporting, administration, supplier coordination, and service monitoring.
- Identify opportunities to improve workplace services, processes, and customer satisfaction.
Facilities Management experience within a hard and/or soft services environment.
Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
Strong communication and stakeholder management skills.
Knowledge of Health & Safety and compliance, including FM legislation and best practice.
Commercial awareness, with experience supporting budgets, reporting, or contract administration.
Strong problem-solving skills with the ability to implement practical solutions.
Good IT skills, including Microsoft Office and FM or CAFM systems.
A team-oriented approach with a proactive and customer-focused mindset.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Assistant Facilities Manager in London employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
