At a Glance
- Tasks: Manage patient pathways and ensure smooth administrative processes in the Gynaecology Team.
- Company: Join the renowned University College London Hospitals NHS Foundation Trust.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Other info: Be part of a top-rated NHS trust with excellent career growth opportunities.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic NHS setting.
- Qualifications: Strong communication, organisational skills, and experience in a patient-facing role.
The predicted salary is between 31554 - 33270 £ per year.
An exciting opportunity has arisen for a proactive, enthusiastic, and focused Administration Assistant to join the Gynaecology Team in Women’s Health. To be successful, the post-holder will need to have a proven track record of working with waiting time targets and in a patient facing environment. You will be a team player with excellent communication, organisational skills and attention to detail, drive and desire to improve the patient experience. The ideal candidate will have a patient centred approach and experience of working within a busy NHS team, self-motivating and able to work autonomously as well as part of a team.
The Administration Assistant will actively manage the administrative processes attached to patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high-quality administration service, a positive patient experience, and excellent customer service.
Key responsibilities of the role include, but are not limited to:
- Handling incoming calls and completing any required follow-up actions
- Making outbound calls to patients, GPs, and other healthcare professionals as needed
- Managing and responding to emails within the shared mailbox
- Uploading relevant documentation to EPIC in a timely manner
- Scheduling, cancelling, and rescheduling appointments in line with patient needs and national targets
- Ensuring appointment reminder calls are carried out
- Managing incoming and outgoing post efficiently
- Monitoring and actioning work queues
They will also be expected to provide cross cover during times of leave and heavy workload commitment. This is a 12 months fixed term, full time role (37.5 hours per week). The successful applicant will be self-motivated, have excellent interpersonal skills and be patient focused.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Assistant Admin Coordinator | University College London Hospitals NHS Foundation Trust employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Assistant Admin Coordinator | University College London Hospitals NHS Foundation Trust
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like Allscreens Nationwide Ltd before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at Allscreens Nationwide Ltd. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Allscreens Nationwide Ltd you’re ready to step in and make an immediate impact!
We think you need these skills to ace Assistant Admin Coordinator | University College London Hospitals NHS Foundation Trust
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Assistant Admin Coordinator | University College London Hospitals NHS Foundation Trust at Allscreens Nationwide Ltd, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Allscreens Nationwide Ltd.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Allscreens Nationwide Ltd. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Allscreens Nationwide Ltd.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
