At a Glance
- Tasks: Provide effective case management for complex ASB cases and support residents.
- Company: Join L&Q's Housing Specialism’s Team, dedicated to resident safety and quality homes.
- Benefits: Enjoy a great pension plan, generous annual leave, and lifestyle benefits.
- Other info: Flexible hybrid working and excellent career growth opportunities.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Customer-focused team player with a passion for problem-solving.
The predicted salary is between 24300 - 29700 £ per year.
Persona Agile Worker: 20% - 40% of contractual hours to be worked from reporting office (hybrid working).
Working Pattern: Monday to Friday 9-5 with some flexibility.
Closing Date: Thursday 20th August. Interview Dates are yet to be confirmed but will be held face to face in our Trafford office.
Benefits:
- Excellent pension plan (up to 6% double contribution)
- 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
- Westfield Health Cash Plan
- Non-contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
- And many more…
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview processes with L&Q for the same or similar role in the previous 12 months.
Join our Housing Specialism’s Team at L&Q. Would you like to join our Housing Specialism’s Team as an ASB Case Worker and deliver an excellent service for residents? We are currently recruiting for 1 Permanent & 1 Fixed Term Contract ASB caseworker. This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference.
As we navigate our way through some really exciting changes over the next three years, you will join us at a pivotal time as we focus on how we deal with ASB as a housing provider. As the ASB Case Worker, you’ll provide effective and sensitive case management in severe and complex ASB cases and provide advice and support on lower-level ASB to colleagues.
Here at L&Q we are passionate about providing a safe, secure and good quality home to our residents.
Your impact in the role:
To be successful in this role, you’ll implement a solutions approach to reducing harm and support residents to feel safe within their homes and communities. You will also work collaboratively with colleagues from across the business supporting problem solving initiatives to reduce and resolve ASB, and provide a proactive ASB service including investigation, enforcement and prevention activities as appropriate. You will be resolute in dealing with some of the most challenging ASB matters affecting our residents.
Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department.
ASB Case Worker NW in London employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land ASB Case Worker NW in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Allscreens Nationwide Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Allscreens Nationwide Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Allscreens Nationwide Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Allscreens Nationwide Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace ASB Case Worker NW in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Allscreens Nationwide Ltd:Before hitting send, make sure to tailor your application specifically to Allscreens Nationwide Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
