Administration Assistant | University College London Hospitals NHS Foundation Trust
Company: University College London Hospital
Location: London, NW1 2BU
Salary: £31,554 - £33,270 per annum inclusive of HCAS (Pro rata)
Role: Band 3 Admission Coordinator within the Children and Young People’s Division.
Position type: Permanent part‑time, 30 hours a week, predominantly on site at 250 Euston Road.
We are seeking an enthusiastic and bright individual who enjoys working in a busy, friendly, multidisciplinary team environment. The successful candidate will provide full administrative services, support busy clinical teams and ensure children, young people and their families receive a high‑quality, seamless experience.
Responsibilities
- Upload patient records to Epic.
- Send call reminders and book interpreters.
- Check post and coordinate communication.
- Book, cancel and reschedule appointments.
- Validate waiting lists.
- Coordinate patient pathways from referral through to treatment, ensuring accurate information across Trust systems.
Qualifications
- Excellent customer service, communication and interpersonal skills.
- High degree of empathy, diplomacy and integrity.
- Strong organisational, proactive and problem‑solving skills.
- Ability to manage competing priorities in a fast‑paced healthcare environment.
- Confidence using IT systems and databases, with a keen eye for detail to maintain data quality and confidentiality.
- Team player who can also work independently and take ownership of workload.
- Positive, flexible approach and genuine interest in supporting children and young people’s services.
Proud member of the Disability Confident employer scheme.
Advert closes on Sunday 12 Jul 2026.
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