At a Glance
- Tasks: Process mail, assist with print operations, and gain valuable experience.
- Company: Join Argyll and Bute Council, a leading employer in Scotland.
- Benefits: Earn £13.52 per hour, enjoy flexible working, and access great perks.
- Other info: Work in stunning Argyll and Bute with opportunities for growth and development.
- Why this job: Kickstart your career with hands-on training and mentorship in a supportive environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and communication skills.
The predicted salary is between 13.52 - 13.52 £ per hour.
Argyll and Bute Council are looking to recruit a Modern Apprentice for the role of Print and Mail Room Assistant based at Council Headquarters, Kilmory, Lochgilphead. The Apprentice role will run for 1 year during which the successful applicant will undertake a SCQF level 5 Business and Administration course in addition to daily duties.
Duties include processing incoming and outgoing mail, scanning mail and assisting with general print operations and recording figures. Applicants will preferably have experience using Microsoft Office, email and have good communication skills; however, full training will be provided along with mentorship of the SCQF course.
You should take note of the requirements specified in the Job Description and Person Specification and include all necessary information when applying.
Please note the role is office-based Monday to Friday 9am to 5pm (35 hours per week) and we pay our modern apprentices the Scottish Local Government Living Wage (which is currently £13.52 per hour for 2026/27).
Argyll and Bute Council recognises the numerous benefits of a positive work-life balance to the wellbeing and productivity of our employees. We will take a flexible first approach to requests from our employees to change the way that they work. While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible.
Our employees make good things happen in the day-to-day life and for the longer term future of Argyll and Bute. We want you to feel valued working for us. We offer various benefits to support you, such as a competitive salary, pension scheme, generous leave entitlement, cycle to work scheme, discounts on gym memberships and leisure centres, wellbeing initiatives, and opportunities for learning and career growth. We also embrace a modern approach to work, offering a flexible first approach where possible to requests from our employees to how they work.
This post is not suitable for job share. This is a temporary post which may be filled on a secondment basis by an employee wishing to gain experience/career development and will be at the discretion of the employee’s director.
The candidate must be a resident in Scotland and have the right to work in the UK. The candidate must be aged 16 or over. The candidate must not be enrolled in funded further education at the time of employment, e.g. University, College etc. The candidate must not have previously completed a Modern Apprenticeship in the same occupational area, e.g. Business and Administration, at SCQF Level 5 or above.
If you would like clarification on any information contained within the vacancy advert and/or the job description you will require to speak with the recruiting manager, who is: Russell Clark, ICT Officer Telephone: 01436 658934 Email: russell.clark@argyll-bute.gov.uk Reference: ARB18468 / 036625.
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging.
Modern Apprentice - Print and Mail Room - ARB18468 in Lochgilphead employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Modern Apprentice - Print and Mail Room - ARB18468 in Lochgilphead
✨Get to Know Your Local Businesses
For an apprenticeship in customer support, don’t hesitate to pop into local shops or businesses. They might not have job postings up, but often they’re looking for eager apprentices who can learn on the job. Approach them with confidence and express your interest.
✨Leverage Online Communities
Dive into online forums and communities focused on customer support. Places like Reddit or specific Facebook groups are goldmines for advice and networking. You never know who might be looking for an apprentice or have insider tips about openings at places like Allscreens Nationwide Ltd.
✨Tap Into Your School’s Resources
Make sure to use your school’s career services. They often have connections with companies looking for apprentices, which can give you a head start. Plus, they can help you polish your interview skills to shine during those crucial moments.
✨Show Your Passion Online
Create a simple portfolio showcasing any relevant experience, even if it's just customer service experience from part-time gigs. Share it on platforms like LinkedIn to make yourself more visible to employers like Allscreens Nationwide Ltd. It’s all about getting your name out there and showing you’re keen to learn!
We think you need these skills to ace Modern Apprentice - Print and Mail Room - ARB18468 in Lochgilphead
Some tips for your application 🫡
Show off your communication skills!:In customer support, being able to communicate clearly and effectively is key. When writing your application, make sure to highlight any relevant experience where you've had to support or assist others, whether that's in a job, volunteering, or even in school projects. We want to see how you express yourself and ensure that your enthusiasm comes through!
Tailor your CV to the support role:Your CV should reflect skills that are essential for customer support, like patience, problem-solving, and empathy. Highlight any instances where you've handled difficult situations or resolved conflicts, even if they're not from a formal job. This is your chance to prove that you have the right mindset for an apprenticeship with us at Allscreens Nationwide Ltd.
Include relevant coursework or certifications:If you've taken any courses related to customer service or communications, shout about them! This could be anything from online courses to workshops. Certifications show us you're serious about getting into the field and help us see your commitment to learning more in your apprenticeship.
Express your willingness to learn:Since this is an apprenticeship, showing that you’re eager to learn and grow is really important. In your cover letter, share specific reasons why you want to join Allscreens Nationwide Ltd and how you're looking forward to gaining hands-on experience in customer support. We love candidates who are enthusiastic and ready to dive into the learning process!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Mastering Communication Skills
As a customer support apprentice, showcasing your verbal and written communication skills is essential. Think about past experiences where you've had to resolve issues or clarify misunderstandings – be ready to discuss these during your interview. Remember, it's all about demonstrating your ability to empathise with customers and provide effective solutions.
✨Brush Up on Product Knowledge
Get familiar with the products or services offered by Allscreens Nationwide Ltd. Being knowledgeable about what they sell not only shows your interest but also helps you answer possible technical questions about how you’d assist customers. Prepare to discuss how you would approach learning about new products and your strategy for staying updated.
✨Prepare for Scenario Questions
Expect interviewers to throw some real-life scenarios at you. Prepare for questions about how to handle difficult customers or complaints. They want to see how well you can think on your feet and apply your customer service skills in challenging situations. Try role-playing with a friend to feel more prepared!
✨Show Enthusiasm for Learning
Since you’re applying for an apprenticeship, the hiring team at Allscreens Nationwide Ltd will be looking for your motivation to learn and grow. Be ready to express your eagerness to absorb knowledge from seasoned professionals and how you plan to contribute to the team's success. Show them that you're not just looking for a job, but a pathway to build your skills!
