Senior Assistant Technical Officer - Stores and Distribution in Liverpool

Key Responsibilities

• Dispense and issue medicines from the Pharmacy Department including extemporaneously prepared products, controlled drugs, unlicensed medicines and clinical trials, in accordance with the policies, procedures and safe systems of work.
• Order and supply pharmaceuticals as part of the ward stock top-up service.
• Load medicines received into the automated dispensing machine.
• Take lead responsibility for reception duties and direct workload and queries to the appropriate staff members within the department and escalate if required.
• Input data into the Pharmacy computer system to ensure all appropriate records are made and kept up to date.
• Receive medicines into the Pharmacy Department and ensure that documentation and computer entry is carried out in a timely and accurate manner.
• Investigate and resolve delivery discrepancies, liaising with invoicing staff and suppliers, making appropriate records of all investigations and outcomes, keeping line manager fully briefed about key operational matters.
• Ensure that all pharmaceutical preparations are stored appropriately.
• Rotate stock at the point of goods receipt.
• Deal with more complicated enquiries referring to line manager if they are not commensurate with role.
• Ensure that all unused medicines (if appropriate) returned to the pharmacy are recycled in accordance with the safe systems of work and participate in the safe disposal of medicines in accordance with departmental procedures.
• Manually handle IV fluids, bulk feed deliveries and manoeuvre cages and tote boxes for delivery towards/departments, outside clinics.
• Deliver medicines to wards and departments as required.
• Deal with frequent interruptions, e.g., telephone enquiries from internal and external customers.
• Fix the robot when basic errors occur.
• Participate in daily stock count.
• Issue medicines which are on To-Follows list.
• Participate in development and project work in line with the objectives of the Trust and Pharmacy Directorate.
• Check picked stock items to ensure accuracy of medicines supplies on top up.
• Train, supervise and assess support workers.
• Deliver robot error training for pharmacy assistants and other staff who are new to the department in line with standard training plan.
• Deliver training to pharmacy assistants and other staff as they rotate through areas of practice.
• Deal with ad hoc stock requests as they arise (by telephone or portal) from wards/departments and outside clinics, prioritising appropriately.
• Supply emergency orders.
• Support pharmacy assistants with NVQ level 2 training where appropriate.
• Prioritise work so that services meet their objectives.
• Ensure that procedures are carried out in accordance with current legislation and regulations in respect of the Health and Safety at Work Act, COSHH and that other pertinent recommendations and standards are complied with.
• Participate and co-operate in weekend, Bank Holiday, Statutory Holiday, early morning and evening services as per departmental arrangements.
• Undertake other reasonable duties commensurate with this role as required, which may be subject to change to meet the needs of patients.
• Work across site where required.
• Adapt to changes that may occur, affecting current practices within the Pharmacy Department, such as the introduction of new equipment, procedures, policies, and hours of working.