At a Glance
- Tasks: Service, repair, and diagnose vehicles while guiding a team of technicians.
- Company: Swansway, a family-run business with a strong heritage in the automotive industry.
- Benefits: Competitive pay, supportive work culture, and opportunities for career growth.
- Other info: Dynamic environment with a focus on safety and quality.
- Why this job: Join a passionate team and make a real difference in vehicle care.
- Qualifications: MOT licence preferred, with experience in vehicle diagnostics and repairs.
The predicted salary is between 38250 - 46750 £ per year.
As a Master Technician reporting into the Aftersales Manager your main responsibilities will be the ongoing service, repair, diagnose and inspection checks of vehicles. If you have an MOT licence you may be required to carry out MOTs. Working closely with the Workshop Controller you will work through your allocated jobs and feedback to the front of house Service Advisor team with any additional works or escalation the customer needs to be made aware of.
More about the role:
- Provide advice, support and guidance to Technician team
- Diagnose complex vehicle jobs and recommend repair
- Provide additional work detail to customers and/or Service Advisors
- Provide regular work status updates
- Work to health and safety guidelines at all times
- Ensure all work is carried out observing safe working practices of self and others
- Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out
- Complete relevant service documentation (Job sheets, PDI's, service reports) in line with HSO, warranty and Dealership requirements
- Accurately complete job cards and DISS reports, including any written descriptions of faults found or repairs completed
- Work closely with Warranty support to provide accurate job write ups/warranty claims.
Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more. We're expanding our own-brand, Motor Match our used sites, and we don't stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts. All this is supported by our Head Office in Crewe. But, it's not what we do that makes us the company we are, it's how we do it; it's our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live by our caring, honest and proud values which is why our long service boards are brimming with names who've been with us five, ten and fifteen years!
Master Technician - Liverpool Volkswagen Vans centre employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Master Technician - Liverpool Volkswagen Vans centre
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Master Technician - Liverpool Volkswagen Vans centre
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Allscreens Nationwide Ltd's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Allscreens Nationwide Ltd. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Allscreens Nationwide Ltd.
