At a Glance
- Tasks: Lead and support digital systems, provide IT support, and enhance operational efficiency.
- Company: Join a dynamic NHS practice focused on digital transformation and innovation.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Collaborative team culture with opportunities for professional growth.
- Why this job: Be at the forefront of digital change in healthcare and make a real difference.
- Qualifications: Experience in IT support and a passion for digital solutions.
The predicted salary is between 29903 - 36549 £ per year.
Job Description The IT and Digital Administrator is responsible for leading and supporting the Practice's digital systems, administrative operations.
The role combines operational administration, digital leadership, information governance responsibilities, system development and first-line IT support.
The post holder will work closely with Partners, Practice Management, clinical staff and external organisations to ensure the effective delivery of administrative and digital services across the Practice.
Key Responsibilities
- Digital Systems & IT Management
- Act as lead administrator for Practice admin and digital systems including EMIS Web, Blinx and associated platforms.
- Provide first-line IT support for Practice staff and coordinate with external IT providers where required.
- Maintain user accounts, permissions and system access across Practice digital platforms.
- Monitor and maintain digital infrastructure to ensure continuity of service and minimise operational disruption.
- Investigate, troubleshoot and resolve technical issues affecting Practice operations deferring to i Mersey as appropriate.
- Support the implementation, configuration and optimisation of new digital systems and technologies.
- Digital Transformation & Service Development
- Identify opportunities to improve operational efficiency through digital solutions and process redesign.
- Lead and support digital transformation projects across the Practice.
- Design, develop, implement and maintain digital workflow when needed.
- Support the development and implementation of new pathways and service delivery models.
- Act as Digital Champion for the Practice and promote best practice in digital working.
- Administrative Leadership
- Coordinate and support the effective operation of the administrative duties.
- Provide guidance and support to administrative staff regarding processes and workflow.
- Help and monitor administrative workload.
- Lead with appointment system management, ensuring clinic schedules and appointment books are configured accurately.
- Oversee and support the admin team.
- Support Practice Management with operational planning and service delivery.
- Data Analysis & Performance Management
- Design and undertake searches using Practice systems.
- Produce reports and data analysis to support operational, clinical and strategic decision making.
- Support achievement of Practice contractual requirements.
- Information Governance & Compliance
- Support information governance activities including Data Protection Impact Assessments information.
- External Liaison & Representation
- Liaise with external organisations including NHS bodies, ICB teams, software suppliers and digital support organisations.
- Represent the Practice at digital, extended access and other relevant meetings.
- Training & Staff Development
- Support training staff regarding digital systems, workflows and administrative processes.
- General Responsibilities
- Undertake any other duties appropriate to the role and grade as reasonably required by the Partners or Practice Management.
- Reports to Practice Manager
- Liverpool University Hospitals NHS Foundation Trust
- #J-18808-Ljbffr
IT & Digital Services Administrator in Liverpool employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land IT & Digital Services Administrator in Liverpool
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Allscreens Nationwide Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Allscreens Nationwide Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Allscreens Nationwide Ltd!
✨Direct Apply to Allscreens Nationwide Ltd
Let's not forget to apply directly through the Allscreens Nationwide Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT & Digital Services Administrator in Liverpool
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Allscreens Nationwide Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Allscreens Nationwide Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
