At a Glance
- Tasks: Serve delicious food and drinks while ensuring top-notch hygiene and safety standards.
- Company: Join a supportive team at HMP Altcourse, focused on rehabilitation and community links.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for personal growth.
- Other info: Be part of a dynamic team that supports individuals in making positive life changes.
- Why this job: Make a positive impact while working in a unique setting that values customer service.
- Qualifications: Experience with cash handling and a basic understanding of food safety is a plus.
The predicted salary is between 18900 - 23100 £ per year.
Location
HMP Altcourse, Liverpool
Department
- Facilities Management (On-Site Services)
- Join Our Team
- We are looking for a friendly, reliable, and customer-focused
- Food Service Assistant to join our Facilities Management team at
HMP Altcourse . This is an excellent opportunity for someone who enjoys working in a fast-paced catering environment and takes pride in delivering outstanding customer service.
As a Coffee Shop Assistant, you will play a key role in the day-to-day operation of the visits coffee shop, ensuring customers receive a welcoming experience while maintaining the highest standards of food safety, hygiene, and security.
HMP Altcouse serves the courts of Merseyside and the wider North West, maintaining strong community links with a clear focus on rehabilitation and resettlement.
We provide high‑quality services that support individuals to make positive changes, offering a wide range of education, training and work opportunities to help residents develop practical, work‑ready skills.
Our commitment to reducing reoffending continues beyond custody through community partnerships that support people on release.
The prison includes multiple residential units, a healthcare centre, gym, library, workshops, visits hall, chaplaincy and kitchen.
What You'll Do
Key Responsibilities
- Serve hot and cold food and beverages to customers.
- Prepare and stock the coffee shop in line with company planograms.
- Collect stock from the main kitchen and replenish supplies as required.
- Heat food and beverages ready for service.
- Complete food safety documentation, including temperature records and food journals.
- Follow HACCP, health and safety, and food hygiene procedures.
- Rotate stock effectively to minimise waste.
- Assist within the staff restaurant and support special events when required.
- Carry out cleaning duties and complete opening and closing checks.
- Secure the coffee shop at the start and end of service.
- Operate the till accurately, process transactions, and balance cash at the end of shift.
- Manage waste and recycling in accordance with company procedures.
- Handle customer queries and complaints professionally.
What We're Looking For
- Experience operating a cash till and handling cash transactions.
- Ability to count, balance cash, and provide correct change.
- Basic understanding of food hygiene and food safety practices.
- Ability to work effectively as part of a team.
- Commitment to following health and safety procedures.
- Willingness to work within a prison environment and interact appropriately with prisoners.
- Reliable, professional, and security conscious.
- Ability to work independently and use your own initiative.
- Previous experience in a café, coffee shop, retail, or catering environment.
- #J-18808-Ljbffr
Food service assistant HMP Altcourse in Liverpool employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Food service assistant HMP Altcourse in Liverpool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allscreens Nationwide Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Allscreens Nationwide Ltd
Don't be shy about reaching out to Allscreens Nationwide Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food service assistant HMP Altcourse in Liverpool
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allscreens Nationwide Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
