Everton Floor Supervisor in Liverpool

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.

The impressive brand-new Everton Stadium, located on Bramley-Moore dock, Liverpool, is set to be one of the most revolutionary and advanced venues for fan experience in Europe. Serving 52,888 fans per matchday, the mission is to set the standard for excellence and create exceptional experiences for Evertonians and non-match day visitors to the site.

The floor supervisor is responsible for supervising and coordinating the daily operations of the food and beverage service on match days at The new Everton Stadium in Bramley Moore Dock in Liverpool. This role involves supervising a team of staff, ensuring high-quality customer service, and maintaining the efficiency of food and beverage operations. The Floor Supervisor will ensure that all premium restaurants and bars are running efficiently and staff are properly trained, and guests receive prompt and friendly service, all while adhering to the Aramark health & safety standards.

With the opportunity to work on amazing events including Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering space on a casual basis! We are offering competitive hourly rates, with the opportunity to join us for the first ever season at the NEW STADIUM and beyond!

What you’ll be doing:

• Ensure you are fully aware of the importance of all allergens passed on from supervisor/manager on match-days. Any special dietaries or intolerances is addressed following the Aramark standards.
• Lead and manage a team of food and beverage assistants, ensuring they are delivering excellent customer service, following proper procedures, and maintaining a clean work environment.
• Provide ongoing training to new and existing staff on food and beverage procedures, customer service, and safety standards.
• Monitor and manage stock levels during events, ensuring that food, beverages, and supplies are replenished in a timely manner to avoid shortages or delays.
• Work with the management team to plan and coordinate service for large crowds during match-days, ensuring all restaurants and bars are prepared for high-demand periods.
• Work closely with kitchen, bar, and management teams to ensure smooth communication and efficient service throughout the event.
• Ensure licencing and alcohol policies are adhered to at all times (Challenge 25).

You’ll be set up for success if you have:

• Previous experience in a hospitality environment.
• Standard knowledge of restaurant and bar efficiency.
• Previous supervisory experience is desirable.
• You should have strong attention to detail, structured and methodical with the flexibility to respond to the dynamic demands of all matchday requests.
• A confident team player who thrives on working within a fast paced environment.

About Aramark

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk. All applications will be treated in the strictest confidence.