At a Glance
- Tasks: Greet and assist patients in a fast-paced maternity environment.
- Company: Join the compassionate team at University Hospitals of Leicester NHS Trust.
- Benefits: Flexible shifts, uniform provided, and a supportive work culture.
- Other info: Exciting career growth opportunities in a dynamic healthcare setting.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: GCSEs in English and Maths, clerical experience preferred.
The predicted salary is between 31500 - 38500 £ per year.
We are looking for a dynamic and flexible individual with great interpersonal skills to join our team. Our reception team is made up of 15 Receptionists covering the receptions at the LRI & LGH Maternity Department, where we operate a 24/7 cover on both sites.
As a Maternity Receptionist you will be the first point of contact for patients and visitors. The successful candidate will be a team player, quick learner and someone with a good telephone manner, who is reliable, flexible and able to work well under pressure, and have excellent customer service. You will be working in a fast-paced environment. You will need to be adaptable, and able to work under pressure, be of smart appearance, friendly and approachable. Good timekeeping is essential.
The successful applicant should also have previous clerical/reception experience; NHS/GP experience will be desirable. You must be educated to GCSE grade C or equivalent in English and Maths, and possess IT skills. There is an expectation to cover for annual leave and sickness. Once trained you will work independently and will be required to use your own initiative.
Various hours available (working a 4 week rota - 8am-2pm, 2pm-8pm, 8pm-8am).
Duties to include:
- To greet and direct patients/visitors to wards and clinics
- Admit patients onto the hospital system
- Making up of Patient hospital folders
- Enter Care Plans onto the Database
- ‘Log’ department repairs with Estates
- Ensure work area is kept clean and tidy
You must be educated to GCSE grade C or equivalent in English and Maths, possess some keyboard skills, with previous clerical experience. Uniform will be provided.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals: high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence. And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
To facilitate the admission of patients to the Maternity Wards. To support with the preparation of new Maternity bookings.
Please refer to the JD/PS for more details.
Receptionist, Maternity | University Hospitals of Leicester NHS Trust employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist, Maternity | University Hospitals of Leicester NHS Trust
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
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We think you need these skills to ace Receptionist, Maternity | University Hospitals of Leicester NHS Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
