At a Glance
- Tasks: Assist in the sale and supply of medicines while providing health advice to patients.
- Company: Join the University Hospitals of Leicester NHS Trust, a leader in healthcare.
- Benefits: Gain valuable experience, training, and contribute to community health.
- Other info: Be part of a compassionate team dedicated to high-quality care and health equality.
- Why this job: Make a difference in patients' lives while developing your skills in a supportive environment.
- Qualifications: No prior experience needed; just a passion for helping others and learning.
The predicted salary is between 28530 - 34870 £ per year.
Medicines Counter Assistant | University Hospitals of Leicester NHS Trust
Working under the supervision of the Responsible pharmacist, carry out the day to day activities connected with sale & supply, ordering and receipt of medicines and products for retail sale.
Provide advice to patients on the use of medicines and on general health and lifestyle matters within own capability.
Receive and give out completed prescriptions under the guidance of the Responsible pharmacist, providing feedback on information provided or requested by patients.
Key Responsibilities
- Prescription & Patient
Management: Process prescriptions efficiently while liaising professionally with patients, representatives, and hospital staff face-to-face, via phone, or electronically.
Gather essential data for safe dispensing and work strictly within your defined competence, escalating queries to the pharmacy team according to SOPs.
- Point of Sale & Counselling: Securely handle cash and electronic transactions, verifying fee exemptions.
Issue dispensed medications and offer accurate patient counselling under the direct supervision of the Responsible Pharmacist.
Immediately report potential issues like drug interactions, compliance barriers, or safety concerns.
Maintain clear transactional records and file prescriptions correctly.
- Over-the-Counter (OTC)
Sales: Guide customers on symptoms and products safely.
Complete a recognised Medicines Counter Assistant training course to maintain current retail and OTC knowledge.
Make appropriate clinical referrals to the Pharmacist when required.
- Stock & Retail
Operations: Manage cash operations and cashing up accurately.
Order retail goods and optimise stock management by conducting regular date checks.
Review demand trends to maintain balanced stock, identifying and reporting short shelf-life or slow-moving items to the manager.
- Merchandising: Ensure the retail space remains tidy, priced accurately, and professional.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals
- high-quality care for all,
- being a great place to work,
- partnerships for impact,
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive,
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust
Key Responsibilities
- Prescription & Patient
Management: Process prescriptions efficiently while liaising professionally with patients, representatives, and hospital staff face-to-face, via phone, or electronically.
Gather essential data for safe dispensing and work strictly within your defined competence, escalating queries to the pharmacy team according to SOPs.
- Point of Sale & Counselling: Securely handle cash and electronic transactions, verifying fee exemptions.
Issue dispensed medications and offer accurate patient counselling under the direct supervision of the Responsible Pharmacist.
Immediately report potential issues like drug interactions, compliance barriers, or safety concerns.
Maintain clear transactional records and file prescriptions correctly.
- Over-the-Counter (OTC)
Sales: Guide customers on symptoms and products safely.
Complete a recognised Medicines Counter Assistant training course to maintain current retail and OTC knowledge.
Make appropriate clinical referrals to the Pharmacist when required.
- Stock & Retail
Operations: Manage cash operations and cashing up accurately.
Order retail goods and optimise stock management by conducting regular date checks.
Review demand trends to maintain balanced stock, identifying and reporting short shelf-life or slow-moving items to the manager.
- Merchandising: Ensure the retail space remains tidy, priced accurately, and professional.
- This advert closes on Thursday 27 Aug 2026
- #J-18808-Ljbffr
Medicines Counter Assistant | University Hospitals of Leicester NHS Trust employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Medicines Counter Assistant | University Hospitals of Leicester NHS Trust
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We think you need these skills to ace Medicines Counter Assistant | University Hospitals of Leicester NHS Trust
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Allscreens Nationwide Ltd!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Allscreens Nationwide Ltd that you're not just a fit for the job but also a safety-conscious candidate!
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Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Allscreens Nationwide Ltd, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Allscreens Nationwide Ltd that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Allscreens Nationwide Ltd’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
