At a Glance
- Tasks: Lead a dynamic team to manage 24/7 switchboard operations and ensure top-notch customer service.
- Company: Join Allscreens Nationwide Ltd., a leader in customer service excellence.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Be part of a supportive team with a focus on quality and efficiency.
- Why this job: Make a real difference in a fast-paced hospital environment while developing your leadership skills.
- Qualifications: Experience in customer service and strong leadership abilities are essential.
The predicted salary is between 24750 - 30250 £ per year.
Allscreens Nationwide Ltd. is seeking a Customer Service Centre and Switchboard Team Leader to oversee 24/7 switchboard operations, ensure policy-compliant handling of calls, and coordinate on-call estates and engineers.
You will supervise CSC advisors, monitor performance, and maintain accurate records across multiple systems.
The role involves training new staff, escalating issues to management, and ensuring high-quality service delivery in a fast-paced hospital environment.
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Customer Service & Switchboard Team Leader (24/7) in Leicester employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
