At a Glance
- Tasks: Coordinate patient pathways and manage reception and appointments in a dynamic healthcare environment.
- Company: Join the University Hospitals of Leicester NHS Trust, one of the largest hospital trusts in the UK.
- Benefits: Enjoy a supportive team, full training, and opportunities for career growth in the NHS.
- Other info: Be part of a forward-thinking organisation committed to high-quality care and health equality.
- Why this job: Make a real difference in patients' lives while working in a friendly and inclusive team.
- Qualifications: Strong interpersonal skills; healthcare experience is a plus but not essential.
The predicted salary is between 37035 - 45265 £ per year.
Your primary base will be one of the 3 UHL sites, however travel between UHL’s hospital sites may be required. UHL Hopper bus provided for travel if required.
HOURS: 37.5 hrs
REPORTS TO: Administration Managers
ACCOUNTABLE TO: CMG
Are you a warm, friendly and approachable person who understands the impact of what you do? Are you excited about being part of a very friendly and dynamic team? We are looking to appoint outstanding individuals with effective interpersonal skills who can be empathetic to both patients and colleagues and have a real drive for commitment to customer service.
You will be responsible for coordinating the patient pathway from booking radiology appointments to receiving patients on reception. You will be a well-organised and self-motivated individual with good communication skills, who enjoys working as part of a team.
You will co-ordinate and manage the reception, appointments service, incorporating the clerical, administrative and secretarial aspects associated with the complex procedures we offer. Previous experience in a healthcare setting would be an advantage; however, it is not essential as full training will be provided. We encourage applications from all backgrounds.
Make this your golden opportunity for an interesting and rewarding career in the NHS. The University Hospitals of Leicester is one of the largest Hospital Trusts in the country and treated over a million patients last year. It is based on three hospital sites and employs over 10,000 staff.
UHL has one of the largest Imaging departments in the NHS; a medical specialty that encapsulates a wide variety of Diagnostic and Interventional Radiology practices capable of diagnosis and treatment of a large array of conditions. The Imaging Services covers a wide variety of clinical departments; sub-specialties who focus on specific referring specialisms e.g. Musculoskeletal, Paediatric, Vascular, Neurology, Head and Neck, Cardiology and Respiratory Medicine, Accident and Emergency, Oncology, Genitourinary and General Surgery.
Each of these sub-specialties covers a wide range of imaging modalities from Fluoroscopy and Plain film Radiography to Ultrasound, CT, and MRI. We employ over 60 Consultant Radiologists, 30 junior Doctors, 190 Radiographers, 40 Sonographers, over 160 Clinical and admin support; and image over 1650 patients a day/600,000 a year. Diagnostic Imaging is currently undergoing great change, with Hospitals becoming more and more reliant on the use of digital imaging techniques.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact,
- research and education excellence.
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all: we are compassionate, we are proud, we are inclusive, and we are one team.
To ensure that all patients, visitors and members of staff are received in a prompt, courteous and pleasant manner. Liaising with professional colleagues to ensure suitable triaging of referrals in a timely and appropriate fashion. Receive and open incoming post for your core service taking appropriate action as necessary. Ensuring effective and efficient completion of the appointment process for your core service. Ensuring systems are appropriately updated in a timely and accurate fashion to track the patient episode and specify location of imaging information. Be responsible for ensuring patient waiting times are consistent with those published and are in line with departmental service priorities. Highlight areas for improvement and action in agreement with Administration Team Leader, implement changes where appropriate. Housekeep Imaging reports to end the patient episode ensuring all reports are forwarded to relevant referrer.
Combined Service Coordinator | University Hospitals of Leicester NHS Trust employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Combined Service Coordinator | University Hospitals of Leicester NHS Trust
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Combined Service Coordinator | University Hospitals of Leicester NHS Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
