At a Glance
- Tasks: Support individuals experiencing homelessness to achieve independence and stability in their lives.
- Company: Thames Reach, a leading charity dedicated to ending homelessness in London.
- Benefits: Generous holiday allowance, pension contributions, and excellent career development opportunities.
- Other info: Join a diverse team in a rewarding environment recognised as one of the UK's best workplaces.
- Why this job: Make a real difference in people's lives while building a fulfilling career.
- Qualifications: Experience in supporting vulnerable individuals and strong communication skills.
The predicted salary is between 37750 - 37750 £ per year.
Salary: £37,750 per annum
Company: Thames Reach
Contract: Fixed term until March 2027
Hours: Full-time
Location: London, SE18 3RE
Posting date: 10 Aug 2026
Interview date: 25/08/2026
Closing date: 16/08/2026
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker we will make the best use of all your understanding, compassion and commitment.
About us…Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…We are looking for a Lead Worker to join the Thames Reach Greenwich Team. Thames Reach’s Supported Housing is comprised of Accommodation, Housing First, Navigator and Move on services supporting people to make real and lasting change in their lives. People may present with complex mental health, offending histories, drug and alcohol needs.
Accommodation-based services: Using a strength-based casework approach to support people to make plans to gain the emotional and practical skills and increased independence to enable successful move on.
You will:
- Assess suitability of individuals referred into the services, and support management team with referral process.
- Provide individual tailored support for individuals who may have never held a tenancy before and provide information and advice around housing rights and responsibilities, benefits and maximising income, and education, training and employment.
- Work closely with clients to enable them to sustain their license and move towards independence in their new accommodation.
- Liaise with, signpost, and support client’s engagement with specialist agencies as appropriate e.g. drug treatment services, Community Mental Health Teams, NHS services, probation services and community groups.
- Provide person-centred support to individuals and co‑produce all plans to assist them to achieve their aims and ambitions.
- Take a lead role within the team, work closely with support workers, volunteers and student placements around casework and resource provision for individuals accessing the service.
As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
Hours: 37.5 per week
Location: Greenwich
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre‑employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Proud member of the Disability Confident employer scheme
For further information please contact, Ruth Shepherd, Service Manager at Ruth.Shepherd@thamesreach.org.uk
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