At a Glance
- Tasks: Lead a team to deliver top-notch property repairs and coordinate with various stakeholders.
- Company: Join Nacro, a leading organisation in social housing with a commitment to community impact.
- Benefits: Enjoy a permanent role with competitive pay and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on continuous improvement and high service standards.
- Why this job: Make a difference in people's lives by ensuring their homes are well-maintained and safe.
- Qualifications: Experience in property management and strong leadership skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
Nacro is seeking a Property Repairs Helpdesk Supervisor to lead the CAS-2 Property team in Derby. This full-time, permanent role focuses on delivering an effective repairs service across our CAS-2 portfolio, coordinating with surveyors, contractors, landlords and internal teams to ensure timely repairs and high service standards.
You will supervise the Helpdesk, guide staff, monitor workloads and KPIs, deputise for the Helpdesk Manager, and drive continuous improvement in operations and data.
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