At a Glance
- Tasks: Provide a friendly reception service and support digital imaging records in Radiology.
- Company: Join the Mersey and West Lancashire Teaching Hospitals NHS Trust, a top-rated healthcare provider.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Be part of a dedicated team serving over 600,000 people across multiple sites.
- Why this job: Make a real difference in patient care while gaining valuable experience in healthcare.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 25272 - 25272 £ per year.
Radiology Receptionist/ PACS Support | Mersey and West Lancashire Teaching Hospitals NHS Trust
Company: St Helens and Knowsley Teaching Hospitals NHS Trust
To provide an efficient and patient focused reception service within the Radiology Department maintaining a high standard of customer care.
To provide an efficient, timely digital imaging records service to support a high standard of clinical care to patients and to carry out clerical duties in accordance with Trust policies and procedures.
The Team provides radiological services to Health community, providing inpatient, outpatient and GP services to a broad spectrum of client/patient groups.
The post involves providing Clerical, administrative, reception and PACS support to a variety of radiological and Lithotripsy services.
Interview date to be confirmed
The successful candidates will be expected to provide a patient focussed service in various Reception areas within Radiology at both Whiston and St.
Helens sites and facilitate the transmission of images to other hospitals when required to assist with patient care.
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire.
Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients.
We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
- Achievements
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
- KEY DUTIES
- Undertake general reception duties including greeting patients, verification of patient details and updating patient demographics on Trust Information Systems.
- Enter patient and examination details on Patient Administration System (PAS) and Radiology Information System (RIS) following departmental procedures.
- Ensure accurate data quality is maintained during data entry.
- Make appointments as required.
- Liaise with portering staff to facilitate the transfer of patients to and from the wards and departments.
- Maintain and update with regular training knowledge of RIS and PAS.
- Filing and good housekeeping of paper and electronic documentation.
- Respond to enquiries in a positive and helpful manner and deal both by telephone and face to face.
- Communicate with patients and their relatives in a patient, courteous and sympathetic manner.
- Arrange ambulance or transport for patients if required.
- Give general advice to patients or redirect to an appropriate department.
- Deal with complaints on a first line basis or refer to the relevant department/member of staff. (N. b. May occasionally experience stressful or distressing situations.)
- Liaise with PACS teams from other Trusts to assist in image transfer
- Provide radiology images for multi-disciplinary team meetings in relevant folders on Picture Archiving Communication System (PACS)
- Facilitate image transfer to other Trusts either by CD/Dicom push or any other method of image transport
- Prioritise image workload depending on clinical urgency.
- Undertake data entry on the Radiology Information System (RIS) and Patient Administration System (PAS) for imported images.
- Access national tracing systems to check patient demographics
- Respond to enquiries relating to image transfer and general PACS issues.
- Maintain and update with regular training a range of knowledge of the RIS and PACS.
- Provide support to PACS/RIS team.
- Liaise with clinical staff to ensure the smooth running of the department.
- To work in a flexible manner in accordance with the Trust Policy.
- Any other duties required by Line Manager
- ADMINISTRATIVE RESPONSIBILITIES
- Merge duplicate records on RIS, Image viewing system and PAS.
- Identify duplicates/errors on the system and deal with them appropriately
- Produce encrypted CDs for image transfer and for legal cases
- TEACHING & TRAINING RESPONSBILITIES
- Ensure attendance at Trust Mandatory Training sessions
- Maintain knowledge and skills of department/Trust systems, policies and procedures
- To observe the provisions of and adhere to all Trust policies and procedures.
- This advert closes on Friday 31 Jul 2026
- Proud member of the Disability Confident employer scheme
Radiology Receptionist/ PACS Support | Mersey and West Lancashire Teaching Hospitals NHS Trust
- Company: St Helens and Knowsley Teaching Hospitals NHS Trust
- Job type: Permanent
- Posting date: 17 Jul 2026
- Summary
To provide an efficient and patient focused reception service within the Radiology Department maintaining a high standard of customer care.
To provide an efficient, timely digital imaging records service to support a high standard of clinical care to patients and to carry out clerical duties in accordance with Trust policies and procedures.
The Team provides radiological services to Health community, providing inpatient, outpatient and GP services to a broad spectrum of client/patient groups.
The post involves providing Clerical, administrative, reception and PACS support to a variety of radiological and Lithotripsy services.
Interview date to be confirmed
The successful candidates will be expected to provide a patient focussed service in various Reception areas within Radiology at both Whiston and St.
Helens sites and facilitate the transmission of images to other hospitals when required to assist with patient care.
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire.
Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients.
We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
- KEY DUTIES
- Undertake general reception duties including greeting patients, verification of patient details and updating patient demographics on Trust Information Systems.
- Enter patient and examination details on Patient Administration System (PAS) and Radiology Information System (RIS) following departmental procedures.
- Ensure accurate data quality is maintained during data entry.
- Make appointments as required.
- Liaise with portering staff to facilitate the transfer of patients to and from the wards and departments.
- Maintain and update with regular training knowledge of RIS and PAS.
- Filing and good housekeeping of paper and electronic documentation.
- Respond to enquiries in a positive and helpful manner and deal both by telephone and face to face.
- Communicate with patients and their relatives in a patient, courteous and sympathetic manner.
- Arrange ambulance or transport for patients if required.
- Give general advice to patients or redirect to an appropriate department.
- Deal with complaints on a first line basis or refer to the relevant department/member of staff. (N. b. May occasionally experience stressful or distressing situations.)
- Liaise with PACS teams from other Trusts to assist in image transfer
- Provide radiology images for multi-disciplinary team meetings in relevant folders on Picture Archiving Communication System (PACS)
- Facilitate image transfer to other Trusts either by CD/Dicom push or any other method of image transport
- Prioritise image workload depending on clinical urgency.
- Undertake data entry on the Radiology Information System (RIS) and Patient Administration System (PAS) for imported images.
- Access national tracing systems to check patient demographics
- Respond to enquiries relating to image transfer and general PACS issues.
- Maintain and update with regular training a range of knowledge of the RIS and PACS.
- Provide support to PACS/RIS team.
- Liaise with clinical staff to ensure the smooth running of the department.
- To work in a flexible manner in accordance with the Trust Policy.
- Any other duties required by Line Manager
- ADMINISTRATIVE RESPONSIBILITIES
- Merge duplicate records on RIS, Image viewing system and PAS.
- Identify duplicates/errors on the system and deal with them appropriately
- Produce encrypted CDs for image transfer and for legal cases
- TEACHING & TRAINING RESPONSBILITIES
- Ensure attendance at Trust Mandatory Training sessions
- Maintain knowledge and skills of department/Trust systems, policies and procedures
- To observe the provisions of and adhere to all Trust policies and procedures.
- This advert closes on Friday 31 Jul 2026
- Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
- Related jobs
- Administration Clerk – Emergency Department
- St Helens and Knowsley Teaching Hospitals NHS Trust
- Whiston
- Permanent Full time
- MDT Coordinator | Mersey and West Lancashire Teaching Hospitals NHS Trust
- St Helens and Knowsley Teaching Hospitals NHS Trust
- Huyton
- Permanent Part time
- Divisional Director of Nursing - Community Services
- St Helens and Knowsley Teaching Hospitals NHS Trust
- Prescot
- Permanent Full time
- Browse more jobs
- #J-18808-Ljbffr
Radiology Receptionist/ PACS Support | Mersey and West Lancashire Teaching Hospitals NHS Trust in Knowsley employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Radiology Receptionist/ PACS Support | Mersey and West Lancashire Teaching Hospitals NHS Trust in Knowsley
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Radiology Receptionist/ PACS Support | Mersey and West Lancashire Teaching Hospitals NHS Trust in Knowsley
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Allscreens Nationwide Ltd, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Allscreens Nationwide Ltd.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Allscreens Nationwide Ltd.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Allscreens Nationwide Ltd can really resonate with interviewers and show your commitment to the field.
