The University of Edinburgh is seeking a Knowledge Manager to join our IT Services team, central to evolving knowledge management across IT, Library and eLearning services. You will lead the development and delivery of KM strategies, design content, set guidelines for information capture and monitoring, and provide analytics to drive service improvements.
You will manage the KM toolset, including chatbots and knowledgebase content.
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Knowledge Manager: Drive KM Strategy & Self-Service employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
