At a Glance
- Tasks: Lead a team to deliver exceptional service and support justice administration.
- Company: Join HM Courts & Tribunals Service, dedicated to delivering justice in the UK.
- Benefits: Flexible working options, leadership development, and a supportive work environment.
- Other info: Dynamic role with opportunities for career growth and personal development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Strong leadership, communication, and organisational skills required.
The predicted salary is between 23400 - 28600 £ per year.
Location: King’s Lynn Crown and Magistrates, The Courthouse, College Lane, King’s Lynn. PE30 1PQ
Proud to serve. Proud to keep justice going. Our Team Leaders play a critical role in helping deliver justice and this role will enable you to demonstrate and develop your leadership skills. You will be responsible for making sure your team deliver business objectives through providing excellent administrative support and customer service to service users, judiciary and management.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales as well as the reserved unified tribunals across the United Kingdom. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.
About your role
The role of a manager is at the heart of HMCTS operations, shaped by the Civil Service Line Management Standards. It’s rewarding, challenging, and essential to our success. We’re looking for managers who can drive strong performance, manage attendance effectively, and champion reward and recognition. Leading your team, you will provide outstanding service to all our users, delivering on your area of work against local, regional and national priorities. As an effective Team Leader, you recognise the importance of the team’s overall wellbeing and can motivate them to succeed; creating a sense of purpose, recognising successes and managing performance to deliver results and achieve business outcomes. You will be able to develop effective working relationships with key stakeholders, including the judiciary.
Essential knowledge, skills and experience
- Ability to lead and develop others to have the skills, confidence and experience to thrive in their role.
- Ensure compliance with health and safety policies and procedures, proactively identifying risks and promptly escalating building-related issues to the appropriate teams.
- Strong organisational skills to prioritise, plan, allocate and manage work to deliver outstanding service.
- Excellent communication skills.
- Able to establish and maintain trusted relationships with a wide range of internal and external stakeholders.
- Able to manage difficult and challenging situations and resolve problems swiftly and professionally.
- Confident in analysing data to make informed decisions to improve and maintain performance.
New recruits to the Civil Service joining MoJ are expected to join at the band minimum. These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. Applications for part-time working would be considered however due to the nature of the role the minimum of 3 days is required. Please note that one of these working days must be a Monday.
Location requirements
In addition to being assigned to your primary court location, candidates may be required to cover courts within a reasonable commuting distance.
Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service.
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