At a Glance
- Tasks: Lead and support a dynamic IT support team while providing hands-on technical assistance.
- Company: Join a forward-thinking company that values innovation and teamwork.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Be part of a vibrant team with plenty of room for career advancement.
- Why this job: Make a real difference by leading a team that supports essential IT services.
- Qualifications: Experience in IT support and strong leadership skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
We’re looking for an experienced and motivated 1st Line Service Desk Team Lead to guide, support, and develop our frontline IT support team.
This is a fantastic opportunity for someone who enjoys balancing leadership responsibilities with hands-on technical work.
In this blended role—split 50% team leadership and 50% technical support—you will ensure the smooth and efficient delivery of first line IT services.
As the first point of contact for users, you and your team will diagnose faults, resolve incidents, and support installation and maintenance across core IT and videoconferencing technologies.
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IT Engineer 1st Line - Team Lead employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
