Revenues and Inspection Team Leader
Join the Shared Revenues Partnership as a Revenues and Inspection Team Leader!
We’re looking for a dynamic and experienced individual to lead a fast-paced Revenues and Inspection team within the Shared Revenues Partnership. Reporting to the Revenues Manager, you’ll play a vital role in overseeing daily operations and ensuring high standards of service delivery across three local authorities: Babergh District Council, Ipswich Borough Council, and Mid Suffolk District Council.
Key Responsibilities
- Managing and guiding your team to deliver effective and accurate administration of Council Tax, Non-Domestic Rates, and Housing Benefit Overpayments.
- Ensuring compliance with agreed policies, procedures, and service standards.
- Driving operational efficiency and continuous improvement across all revenue collection activities.
Required Skills and Experience
- 2 A-levels, an ONC/OND or an NVQ level 4 and/or 3 years qualitative experience
- Previous experience in a billing/collection or recovery environment
- In-depth knowledge of Revenues legislation and the ability to interpret and apply it to complex and contentious issues.
- Ability to lead, motivate and develop staff in a performance focused culture.
- Demonstrate effective presentation and communication skills.
- Ability to thrive under pressure and manage tight deadlines.
- Ability to negotiate and mediate effectively.
- DBS clearance is required for this role.
We are based at Grafton House, Russell Road, Ipswich. Hours of work are 37 per week, Monday to Friday.
This is a hybrid working role (a minimum of 1 day per week working in the office).
Benefits
- Local Government Pension Scheme (LGPS) membership
- Subsidised parking for work and leisure
- Public transport discounts
- Free swimming and gym membership
- Cycle purchase scheme
- Learning and development opportunities
- Flexible working opportunities
- Wellbeing support
- Lifestyle benefits and the opportunity to work with great colleagues
Contact Information
For more information about this role please contact Laura Bull (her/she) on 01473 433942 or via email (laura.bull@ipswich.gov.uk) or John Payne (he/him) on 01473 432969 or via email (john.payne@ipswich.gov.uk).
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Company: Ipswich Borough Council
Salary: £40,444 - £42,123
Hours: Full-time
Location: Ipswich, IP1 2DE
Working pattern: Hybrid - 4 days remote
Job type: Permanent
Posting date: 26 Aug 2026
Closing date: 25 Sept 2026
Selection Process
The selection process will require you to deliver a presentation and an interview. The interview process will be carried out in person.
Interviews will be held in the week commencing 5th October 2026.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.
Disability Confident Employer
Proud member of the Disability Confident employer scheme
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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