Join Our Team as a Maintenance Officer at our Inverness office, with hybrid working!Cairn is seeking an experienced Maintenance Officer to deliver an effective service within the Maintenance Team, providing excellent customer service through face-to-face interactions, telephone calls and written communications.
Key Responsibilities:
- Support and assist the Maintenance Manager with the delivery of the repairs contracts and ensure repairs are completed on time and meet a high standard.
- Monitor and supervise specialist contractors undertaking non-standard repairs and ensure safety, certification, quality and completion of all works before final invoices are payable and in line with agreed costs and our designated budgets.
- Provide advice, guidance and permission in line with relevant policies and procedures such as alterations or rechargeable repairs to ensure a consistent service is provided.
- Deliver partnership working across the organisation to improve performance and ensure collaborative work and a consistency of service.
- Responsible for the delivery of projects, such as insurance works or medical adaptations, which are required to ensure our properties remain accessible and meet our customers’ changing needs.
- Deliver effective customer service, to ensure we meet our agreed Key Performance Indicators, Service Level Agreements and in line with legislative requirements.
- Perform effective data management to enable accurate reporting and monitoring on our repairs budget and rechargeable and recoverable costs are claimed through third party sources, such as Scottish Government for medical adaptations or insurable works.
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Maintenance Officer in Inverness employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
