Interim Contact Centre Manager β€” Lead 60+ Team

Interim Contact Centre Manager β€” Lead 60+ Team

Full-Time 43835 - 53577 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic team of 60+ in a fast-paced contact centre environment.
  • Company: Join Allscreens Nationwide Ltd, a leader in customer service excellence.
  • Benefits: Competitive pay and the chance to make a real impact in a high-volume operation.
  • Other info: Hands-on role with opportunities for professional growth in a supportive environment.
  • Why this job: Shape the future of customer service while developing your leadership skills.
  • Qualifications: Proven leadership experience in contact centres; housing sector experience is a plus.

The predicted salary is between 43835 - 53577 Β£ per year.

Allscreens Nationwide Ltd is seeking an experienced Contact Centre Manager to provide interim leadership across a high-volume customer contact operation in the UK.

You will oversee around 60 staff across reception, contact centre and back-office functions, driving performance and ensuring exceptional service levels.

The role is hands-on, KPI-driven and requires credible leadership.

Housing sector experience is desirable though candidates from large-scale contact environments will be considered.

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Interim Contact Centre Manager β€” Lead 60+ Team employer: Allscreens Nationwide Ltd

Joining Marshall Audi Taunton as a Service Technician apprentice means becoming part of a dynamic team dedicated to delivering exceptional customer experiences in the prestigious car market. With comprehensive training, including travel and accommodation covered for your apprenticeship at the Volkswagen Group National Learning Centre, you will benefit from a supportive work culture that prioritises personal development and career progression. This role offers a unique opportunity to work with cutting-edge technology while receiving mentorship and gaining valuable qualifications that pave the way for a successful long-term career.

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Contact Details:

Allscreens Nationwide Ltd Recruitment Team

We think you need these skills to ace Interim Contact Centre Manager β€” Lead 60+ Team

Leadership
Performance Management
KPI Management
Customer Service Excellence
Team Management
Operational Oversight
Communication Skills