At a Glance
- Tasks: Lead a dynamic team of 60+ in a fast-paced contact centre environment.
- Company: Join Allscreens Nationwide Ltd, a leader in customer service excellence.
- Benefits: Competitive pay and the chance to make a real impact in a high-volume operation.
- Other info: Hands-on role with opportunities for professional growth in a supportive environment.
- Why this job: Shape the future of customer service while developing your leadership skills.
- Qualifications: Proven leadership experience in contact centres; housing sector experience is a plus.
The predicted salary is between 43835 - 53577 Β£ per year.
Allscreens Nationwide Ltd is seeking an experienced Contact Centre Manager to provide interim leadership across a high-volume customer contact operation in the UK.
You will oversee around 60 staff across reception, contact centre and back-office functions, driving performance and ensuring exceptional service levels.
The role is hands-on, KPI-driven and requires credible leadership.
Housing sector experience is desirable though candidates from large-scale contact environments will be considered.
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Interim Contact Centre Manager β Lead 60+ Team employer: Allscreens Nationwide Ltd
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