At a Glance
- Tasks: Be the friendly face for late arrivals and ensure guest safety and satisfaction.
- Company: Join Mitchells & Butlers PLC, a leader in hospitality with a vibrant team culture.
- Benefits: Enjoy flexible shifts, 33% dining discounts, and access to financial tools like Wagestream.
- Other info: Join a supportive team with excellent career growth and social opportunities.
- Why this job: Make a real difference in guests' experiences while having fun and building friendships.
- Qualifications: Passion for guest care, professionalism, and great communication skills.
The predicted salary is between 24732 - 30228 £ per year.
Due to the nature of the role, successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check as part of the recruitment process.
WHAT YOU'LL DO IN THIS ROLE:
- Be the first point of contact when checking in late arrivals and walk-ins.
- Ensure a warm, friendly and genuine welcome.
- The role is varied and may include cleaning tasks within the front of house, external and breakfast areas, setting up the meeting room(s) and breakfast for the next day.
- Ensure guest and business safety and security is top priority at all times.
- In the event of a fire, evacuate all guests and team from the business safely and quickly.
- Answer telephone enquiries and deal with guest complaints to ensure everyone enjoys their stay.
WHAT WE LOOK FOR IN OUR NIGHT PORTERS:
- Passionate about guest care.
- A can-do attitude.
- Professionalism under pressure.
- Great eye for detail.
- Enjoys and wants to be an active member of a team.
- Excellent verbal communication.
- An understanding of what excellent guest service looks like.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- 33% discount across all our brands.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares.
- Free employee helpline to support you with whatever life throws at you.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Innkeepers Collection Night Porter employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Innkeepers Collection Night Porter
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Allscreens Nationwide Ltd and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Innkeepers Collection Night Porter
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Allscreens Nationwide Ltd that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Allscreens Nationwide Ltd.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Allscreens Nationwide Ltd get a sense of who you are beyond your experience!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Allscreens Nationwide Ltd and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
