At a Glance
- Tasks: Get hands-on with diverse tech in a collaborative IT team supporting scientific research.
- Company: Join a leading scientific research institute in London.
- Benefits: Competitive salary, 30 days' leave, training opportunities, and employee discounts.
- Other info: Enjoy a dynamic environment with opportunities for growth and project involvement.
- Why this job: Make a real impact in a meaningful role while expanding your technical skills.
- Qualifications: 3+ years in infrastructure support with strong Windows and some macOS experience.
The predicted salary is between 47544 - 52456 £ per year.
Permanent | Predominantly on-site London
Closing date - Monday 17th August 2026
We are ideally looking for experience in multiOS environments (Linux, Windows, iOS).
The role involves working in an infrastructure position where you can genuinely get hands-on across Windows, macOS, VMware, networking, storage and Linux.
We're recruiting an Infrastructure Support Analyst to join our client, a leading scientific research institute in London. You'll join a small, highly collaborative IT team responsible for the infrastructure underpinning world-class scientific research. This is a broad 3rd-line infrastructure and projects role, combining BAU support with significant involvement in the development and improvement of the institute's technology estate.
You'll work across a varied environment comprising Windows and macOS endpoints, Windows and Linux servers, VMware virtualisation, Cisco networking, firewalls, storage and physical infrastructure. You'll take ownership of complex escalations while contributing to a substantial pipeline of infrastructure projects, including:
- VMware infrastructure upgrades and migrations
- Storage infrastructure
- Development of the macOS/Jamf environment
- Networking and security improvements
- Future high-performance computing infrastructure
This is a genuinely hands-on environment with on-premise servers, networking, storage, comms rooms and data-centre infrastructure, so it's particularly well suited to an engineer who enjoys understanding how the entire estate fits together.
What we're looking for: You'll ideally have at least 3 years' experience working at 3rd-line/infrastructure level, with strong knowledge of Windows Server and traditional on-premise infrastructure. Experience in several of the following would be particularly valuable:
- Windows Server administration
- Jamf or another Apple device-management platform
- NAS/SAN and enterprise storage
- Backup technologies
- Microsoft 365
- Physical server and network infrastructure
You do not need to tick every box. Strong Windows infrastructure experience combined with some macOS exposure is of particular interest, and there is scope to develop further skills in areas such as Linux. You'll need to be proactive, technically curious and comfortable taking ownership.
As part of a lean infrastructure team, you'll have considerable exposure to projects and the opportunity to develop across technologies rather than being confined to a narrowly defined remit.
Why consider it? Alongside a broad technical environment, you'll be supporting infrastructure with a meaningful purpose: enabling scientific and medical research.
The package includes:
- Total salary of £47,544 - £52,456
- 30 days' annual leave
- Additional organisational closure/holiday days
- Training and development opportunities
- Cycle-to-work and employee discount schemes
The position is predominantly on-site in White City, reflecting the hands-on nature of the infrastructure and the research environment.
If you're an Infrastructure Engineer, 3rd Line Engineer or Systems Administrator looking for broader technical ownership and the opportunity to work in a genuinely interesting scientific environment, we'd be keen to hear from you.
Infrastructure Support Analyst employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Support Analyst
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Create a personal project or case study relevant to the challenges Allscreens Nationwide Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to Allscreens Nationwide Ltd
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We think you need these skills to ace Infrastructure Support Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Allscreens Nationwide Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Allscreens Nationwide Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
