Healthcare Assistant - Outpatients | University Hospitals of Derby and Burton NHS Foundation Trust in Ilkeston

An exciting opportunity has arisen for an enthusiastic and motivated Band 3, part time Healthcare Assistant in our multi speciality outpatient department to join our friendly team in Community Outpatients. This post will be based at Ilkeston Community Hospital, with a requirement to work at our other sites, Ripley, Heanor, Long Eaton & Ashbourne, if and when required. You will need to be flexible and enjoy working as part of a multi-disciplinary team involving a large number of specialities. Previous outpatient experience would be desirable though not essential as we have a full induction programme.

The successful candidate will be required to show high levels of concentration and organisational skills along with excellent communication skills to ensure smooth and efficient running of clinics. It is expected that the applicant will be rostered to work cross sites, so it is essential you possess a driving licence and access to a vehicle. There are 2 part time vacancies, 15 and 22.5 hours, we will not be able to offer sponsorship.

• Supporting the registered nurses and clinicians in the delivery of high standard of care within a multi specialty community environment.
• Supporting with the set up and maintaining of clinic rooms and specialised equipment.
• Undertaking of basic clinical observations such as height, weight, BMI, blood pressure, and pulse.
• Provide support and reassurance to patients and their relatives through their outpatient journey, this includes acting as a chaperone during examinations and minor procedures.
• Escalate concerns regarding patients to the registered nurses or other relevant professionals.
• Work flexibly across multiple outpatient sites to meet the needs of the service, adapting to different teams and clinical environments.
• Communicate effectively with patients, relatives, carers, and the multidisciplinary team.

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together. Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development.
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice.