At a Glance
- Tasks: Coordinate patient pathways and support surgical bookings for a smoother healthcare experience.
- Company: Join Barking Havering and Redbridge University Hospitals NHS Trust, a leading healthcare provider.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a diverse team dedicated to improving patient outcomes and community health.
- Why this job: Make a real difference in patient care while developing your administrative skills in a dynamic environment.
- Qualifications: Ideal for those with strong organisational skills and a passion for healthcare administration.
The predicted salary is between 30630 - 32346 £ per year.
You will provide daily operational oversight and coordination of patients progressing through the POA pathway to support continuity of patient flow, elective activity and surgical booking.
Job Purpose
The Patient Pathway Coordinator will support the operational management and coordination of patients progressing through the Pre-Operative Assessment (POA) pathway. You will work daily from the Trust EPR (Cerner) system and support the booking and progression of patients for surgical specialties. This includes ensuring patients are appropriately progressed through the POA pathway, investigations and outcomes are followed up, and patient records are accurately maintained to support timely surgery booking and reduce avoidable delays or cancellations. The role will work closely with POA nursing teams, anaesthetists, surgical specialties, scheduling teams and operational managers to support patient flow and elective activity.
Key Responsibilities
- Monitor and coordinate patient pathways using EPR/Cerner
- Support booking and progression of surgical patients
- Identify and elevate delays, missing actions or incomplete pathway steps
- Monitor patients awaiting:
- Anaesthetic review
- Test results
- Internal investigations
- MDT outcomes
- Nursing review
- Ensure patients are appropriately progressed through POA prior to surgery booking
- Liaise with surgical specialties and admissions teams regarding patient readiness
- Support coordination of patients suitable for booking
- Assist with management of escalation pathways linked to booking pressures
- Monitor specialty escalations received by POA
- Ensure escalations are followed up and progressed appropriately
- Liaise with nursing teams, anaesthetists, specialties, patient pathway supervisor and service manager regarding outstanding actions
- Escalate ongoing concerns to senior operational management or clinical staff where required
Communication & Coordination
- Act as a point of contact between POA, admissions, anaesthetics and surgical specialties
- Maintain communication regarding outstanding patients and booking readiness
- Support smooth operational flow across elective pathways
Key Outcomes
- Improved patient pathway oversight
- Improved coordination between POA and surgical specialties
- Reduced delays and avoidable cancellations
- Improved visibility of patients fit and ready for booking
- Accurate pathway tracking and reporting
- Improved patient flow through elective pathways.
Band 3 Patient Pathway Administrator | Barking Havering and Redbridge University Hospitals NHS Trust in Ilford employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Band 3 Patient Pathway Administrator | Barking Havering and Redbridge University Hospitals NHS Trust in Ilford
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
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We think you need these skills to ace Band 3 Patient Pathway Administrator | Barking Havering and Redbridge University Hospitals NHS Trust in Ilford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!