At a Glance
- Tasks: Provide technical ICT support and resolve complex issues for Blackpool Teaching Hospitals.
- Company: Join the dynamic ICT team at Blackpool Teaching Hospitals NHS Foundation Trust.
- Benefits: Enjoy a competitive salary, professional development, and a vibrant work environment.
- Other info: Experience the lively atmosphere of Blackpool, with great attractions and scenic routes.
- Why this job: Make a real difference in healthcare while working with cutting-edge technology.
- Qualifications: Full UK driving licence and strong knowledge of PCs, laptops, and healthcare systems required.
The predicted salary is between 36872 - 45066 £ per year.
The ICT Department is responsible for the continued development and support of the ICT infrastructures for over 10,000 users across 100+ sites. Based at Blackpool Stadium, you will work with a wide range of hardware and software technologies. A UK Driving Licence and access to a vehicle are essential for this post.
The primary function of this role will be to provide technical ICT support to Blackpool Teaching Hospitals NHS Foundation Trust and other supported organisations. You will analyse, investigate and resolve a wide range of varying and new types of complex ICT issues and problems, including all ICT systems, PC desktop/laptop, mobile devices, printers, cabling, installation and maintenance of associated software and peripheral devices. This will also include involvement with data communications networks.
You will be expected to work as part of an integrated ICT team but also be capable of unsupervised working. Applications are invited from professional and enthusiastic individuals who would welcome the challenge of working within a busy ICT Technology Department. Previous applicants need not apply.
You will be required to have a full working knowledge of PCs/laptops, as well as a wide variety of healthcare systems and appropriate knowledge to maintain a wide variety of IT hardware and software. As an ICT Engineer, you will be responsible for the resolution of service requests/faults, remotely or in person at Blackpool Teaching Hospitals.
A professional manner at all times is essential when dealing with the Trust’s user population. This position will demand a high level of activity and resource. The successful candidate will be a car owner/driver and hold a full, current UK drivers licence as support across the Fylde Coast is integrated within the role.
To provide technical ICT support to the Blackpool Teaching Hospitals NHS Foundation Trust and other supported organisations. Analyse, investigate and resolve a wide range of varying and new types of complex ICT issues and problems, including all ICT systems, PC desktop/laptop, mobile devices, printers, cabling, installation and maintenance of associated software and peripheral devices. This will also include involvement with data communications networks.
ICT follows the framework ITIL (Information Technology Infrastructure Library) and as such is in line with the Trust's policies and procedures. Always considering the potential or actual clinical impact of any service failure and ensure the implementation of corrective solutions to minimise the disruption to any clinical or administrative service.
The post holder will provide advice and/or training on technical issues to staff/customers. The post holder will be an effective team player contributing towards a dynamic department which, through the use of supporting technologies, is constantly aiming to make a positive impact to improve patient care. This will include the recommendation/proposal/service improvement for the better use of any equipment/hardware/software/system or better processes/policies in ICT, the wider Trust and external customers.
The post holder will be required to be part of the ICT On Call Rota providing out of hours support acting as first point of contact for the ICT department. Resolve calls received during on call periods and document resolutions. Consistently showing a positive and professional manner often under pressure and always using best practice.
ICT Support Engineer | East Lancashire Hospitals NHS Trust employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
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We think this is how you could land ICT Support Engineer | East Lancashire Hospitals NHS Trust
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We think you need these skills to ace ICT Support Engineer | East Lancashire Hospitals NHS Trust
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Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Allscreens Nationwide Ltd.
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When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
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Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
