Brook Street is supporting a Government organisation in recruiting a Charges Case Manager to handle disputed damage charges for Service Family Accommodation. The role involves investigation, documentation review, policy application, and clear customer communications in a hybrid 60% office setting with some work-from-home on Fridays.
You will manage cases from start to finish, prioritise backlogs, liaise with contractors and housing teams, and escalate high-risk or complex matters as needed.
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Hybrid Charges Case Manager: Resolve Disputes & Backlogs in Huntingdon employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
