JOB DESCRIPTION - RECEPTIONIST
This role is an afternoon vacancy to support our team 12-6.30pm Monday to Friday. Additional hours may be available to provide holiday cover.
- 1. Receive patients for appointments, queries, and new registrations.
- 2. Receiving, opening, handling, scanning mail and items transferred between surgeries. Double check scanning.
- 3. Administration of/for patients, e.g. prepare registration forms etc.
- 4. Make appointments for patients in person or by telephone.
- 5. Informing Reception Supervisor/Practice Manager of all foreseeable problem areas, e.g. large demand for appointments, or too few appointments available when consulters are absent.
- 6. Cash handling when dealing with fees for certificates and dispensing, &etc.
- 7. Dealing with all telephone enquiries other than from patients, e.g. hospital appointments, results, transport, &etc.
- 8. Taking and dealing appropriately with all requests for home visits.
- 9. Maintaining confidentiality at all times with due regard to telephone conversations and conversation between members of staff in public places.
- 10. Keeping reception desk and surrounding area clean and tidy at all times, renewing outdated paperwork on notice boards and making sure health and safety regulations are observed.
- 11. Receive, list and make ready for collection specimens giving particular care that these are handled safely.
- 12. Ensure that telephone system diversions are active and elevate problems to supervisor.
- 13. Process repeat prescription requests and forward relevant advice from GPs.
- 14. Contact the District Nursing Team SPA with GP initiated requests.
- 15. Assist GP recruitment to research studies (eg VBI).
- 16. Liaise with other team members.
- 17. Contribute a share of cover to facilitate the team taking annual leave and/or in the event of other unplanned absences.
East of England Community Health & Care NHS Trust
#J-18808-Ljbffr
GP Receptionist in Huntingdon employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
