We are recruiting on behalf of a well-established automotive business in Huddersfield for the position of Service Advisor. This is an excellent opportunity for an experienced service professional to join a reputable company that values quality service and customer satisfaction. The Service Advisor role offers a competitive salary package and a Monday to Friday working pattern, providing stability and work-life balance.
Benefits of the Service Advisor:
- - Basic salary up to Β£35,000, depending on experience
- - Monday to Friday, 8:30am to 5:00pm shift pattern
- - Supportive management team with extensive industry knowledge
- - Full systems and process training
- - Opportunities for career development and progression
Duties of the Service Advisor:
- - Handle customer enquiries and queries efficiently and professionally
- - Qualify service needs and diagnose vehicle issues where appropriate
- - Establish a clear understanding and agreement with customers regarding work to be carried out
- - Clearly explain work performed and ensure customer understanding and approval
- - Adhere to manufacturer service standards and requirements
- - Maintain accurate records in relevant systems
- - Provide excellent customer service to enhance customer satisfaction and loyalty
Requirements for the successful Service Advisor:
- - Previous experience as a Service Advisor or in a similar automotive role
- - Strong organisational and communication skills
- - Good attitude towards work and colleagues
- - Knowledge of vehicle systems and common issues
- - Customer-focused approach with excellent interpersonal skills
- - Ability to work efficiently within a team and independently when required
#J-18808-Ljbffr
Service Advisor in Huddersfield employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.