As a Warehouse Assistant, you'll play a vital role in supporting our retail operation by receiving, sorting and preparing donated stock for distribution across our shops. You'll help coordinate deliveries and collections, ensure stock is stored safely and efficiently, and support the day-to‑day running of the distribution centre.
Working closely with volunteers, retail teams and customers, you'll provide guidance and supervision while helping maintain high standards of health and safety, security and stock compliance. This is a hands‑on, physically active role that requires strong organisational skills, excellent communication and a commitment to supporting the work of Southern Hospice Group. You'll also provide operational support in the absence of the Warehouse Operations Manager when required.
You’ll be
We're looking for someone who is organised, hands‑on and passionate about delivering great customer service. You'll bring experience from a retail, charity retail, warehouse or service environment, along with the confidence to supervise and support volunteers.
You'll be an excellent communicator who can build positive relationships with colleagues, volunteers, donors and customers, while remaining calm and professional when priorities change. You'll have strong organisational skills, good attention to detail and the ability to balance multiple tasks effectively.
We're particularly interested in candidates who:
- Have retail, stock handling or customer service experience, with previous supervisory experience preferred
- Enjoy working with and supporting volunteers in a team environment
- Have good communication and interpersonal skills, with the ability to motivate and influence others
- Are proactive, reliable and able to work independently using their own initiative
- Have a good understanding of health and safety practices and safe manual handling
- Are comfortable using Microsoft Office applications, including Outlook, Word and Excel
Knowledge of charity retail, collectables and antiques, local geographical areas, and Trading Standards requirements would be an advantage.
About us
Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK.We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce.
St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in‑patient care and community living well services.
Chestnut Tree Houseis the children’s hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life‑limiting conditions.
Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.
- Company pension scheme or NHS pension scheme for eligible employees
- Up to 35 days’ annual leave inclusive of bank holidays
- On‑site education support and study leave opportunities
- Option to access Bupa and cover your everyday cost of healthcare for less
- Free parking, subsidised meals and various social activities
- Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card
- Employee Assistance Programme
- Death in Service
We warmly welcome applications from all sections of our community. We also invite applications from suitably experienced people for all industry sectors who can demonstrate the skills, ability and enthusiasm to work with a people‑centric organisation like ours.
Artificial intelligence (AI)
Your application and interview should give us an accurate and authentic picture of your skills and experiences. Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
Before you submit an application, we will ask you to confirm the information you provide is true and accurate.Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
Please note that we reserve the right to close this vacancy before the published closing date where applicant volume is high.
Some of our roles aresubject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it may be necessary for a disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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