At a Glance
- Tasks: Manage housing services and support community initiatives to enhance tenant satisfaction.
- Company: Respected housing association in Glasgow dedicated to community impact.
- Benefits: Opportunity to make a difference, flexible working, and professional development.
- Other info: Temporary role with potential for meaningful career growth.
- Why this job: Join a team that values caring, openness, and respect while improving lives.
- Qualifications: Strong communication skills and a commitment to community service.
The predicted salary is between 31500 - 38500 £ per year.
We are recruiting on behalf of a well-established housing association in Glasgow, seeking a dedicated Housing Officer to join their team on a temporary basis for a minimum of 3 months.
This is a fantastic opportunity to make a real difference in the community by delivering high-quality housing management services.
Key Responsibilities
- Manage all aspects of housing services, including tenancy management, rent arrears, allocations, voids, estate management, and anti-social behaviour.
- Provide exceptional customer service by addressing tenant concerns, conducting home visits, and offering tailored housing advice.
- Build and maintain strong relationships with tenants, contractors, local authorities, and partner agencies.
- Ensure compliance with tenancy agreements and coordinate access for statutory inspections.
- Identify and report property repairs and environmental issues while supporting community initiatives.
- Manage estate budgets and contribute to achieving performance targets.
- Handle complaints and advocate on behalf of tenants.
- Support community engagement and resident groups, including attending evening meetings.
- Ensure compliance with housing legislation and organisational policies.
- Work flexibly and contribute to continuous service improvement.
Requirements
- Strong communication and interpersonal skills.
- Ability to manage competing priorities and work independently.
- A commitment to values such as Caring, Open, and Respect.
- Preferred Qualifications
- A relevant degree or qualification in housing, social work, or a related field.
- Evidence of continuous professional development in housing management.
This is a great opportunity to work with a respected housing association and make a meaningful impact in the community.
If you're passionate about housing and have the skills and experience we're looking for, we'd love to hear from you!
Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
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