At a Glance
- Tasks: Manage housing patches, support tenants, and resolve housing issues.
- Company: Respected social housing organisation making a difference in local communities.
- Benefits: Competitive hourly rate, temporary contract, and potential for extension.
- Other info: Immediate start available with a collaborative work environment.
- Why this job: Join a supportive team and gain valuable experience in housing management.
- Qualifications: Experience in housing roles and strong communication skills required.
The predicted salary is between 32040 - 39160 £ per year.
We are currently recruiting for an experienced Housing Officer or Housing Assistant to join a busy and customer-focused housing team on a temporary contract for an initial period of 3 months, with the potential for extension.
This is an excellent opportunity to support a well-established social housing organisation and make a real difference to local communities.
- Your new role
- Managing a designated housing patch and providing tenancy management support
- Dealing with tenant enquiries and resolving housing-related issues
- Supporting allocations, voids and lettings processes
- Assisting with rent arrears recovery and income management activities
- Investigating anti-social behaviour complaints and tenancy breaches
- Conducting home visits and estate management inspections
- Maintaining accurate housing records and case notes
- Delivering a high standard of customer service to tenants and stakeholders
- What you'll need to succeed
- Previous experience in a Housing Officer, Housing Assistant or similar housing management role
- Knowledge of social housing legislation and best practice
- Excellent communication and customer service skills
- Ability to manage a varied caseload and prioritise workload effectively
- Strong IT skills and experience updating housing management systems
- A full UK driving licence and access to transport would be advantageous
- What you'll get in return
- Temporary contract with immediate start available
- Initial 3-month assignment with potential for extension
- Competitive hourly rate
- Opportunity to gain experience within a respected social housing organisation
- Supportive and collaborative team environment
Housing Officer or Assistant employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
