At a Glance
- Tasks: Manage housing tenancies, support residents, and handle legal proceedings.
- Company: Friendly housing association dedicated to community support.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Join a dynamic team in a vibrant East London community.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing management, customer service, and problem-solving skills.
The predicted salary is between 31500 - 38500 £ per year.
5 days a week in the office, no home working
Our client a housing association is seeking a Housing Officer to join their professional and friendly team based in Bethnal Green, East London.
The Housing Officer is key in delivering a housing tenancy service including income management, allocations and voids management, anti-social behaviour, tenancy engagement to all their residents
As part of your role, you will have a patch of around 250-300 properties.
You will be expected to represent PRHA in court and external meetings and be a key point of liaison for our residents and community stakeholders.
To be successful in this role you will have proven experience and skills in the following areas:
- Experience of following through legal proceedings / transferable skills
- Arrears management (Housing Benefit & Universal Credit) financial inclusion and debt management experience.
- Knowledge of relevant housing legislation
- Excellent customer service skills, communication and time management and planning skills.
- Problem-solving skills and negotiation/influencing skills are also key for this post.
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Housing Officer employer: Allscreens Nationwide Ltd
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