At a Glance
- Tasks: Lead a team to provide top-notch housing services and manage complex cases.
- Company: Join a forward-thinking organisation dedicated to improving housing needs in North London.
- Benefits: Competitive daily rate, full-time hours, and opportunities for professional growth.
- Other info: Be part of a supportive team focused on positive outcomes for the community.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in housing management and strong leadership abilities required.
The predicted salary is between 40000 - 40000 £ per year.
- Housing Needs Team Manager needed in North London Paying £205.63 per day ref OR106334
- Full time hours on a temporarybasis
Key Responsibilities
- Lead and manage a Housing Needs team, ensuring excellent customer service and high-quality case management.
- Oversee homelessness prevention, relief and assessment activity in line with current housing legislation and best practice.
- Monitor team performance, ensuring targets, service standards and statutory responsibilities are met.
- Manage complex housing cases, complaints and escalations.
- Work collaboratively with external partners, landlords, support providers and voluntary organisations to achieve positive outcomes for customers.
- Support the delivery of services relating to the Renters Rights Act and associated enforcement responsibilities.
- Develop team capability through coaching, supervision and performance management.
- Contribute to the ongoing development and improvement of housing services.
Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please beprepared
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Housing Needs Team Manager employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
We think you need these skills to ace Housing Needs Team Manager
Team Leadership
Customer Service
Case Management
Knowledge of Housing Legislation
Performance Monitoring
Complex Problem Management
Collaboration with External Partners
