At a Glance
- Tasks: Test water samples and manage records while travelling to various sites.
- Company: Join Thames Water, the UK's largest water and wastewater company.
- Benefits: Competitive salary, generous leave, pension scheme, and health perks.
- Other info: Flexible working arrangements and meaningful career opportunities await you.
- Why this job: Make a real difference in people's lives and protect our planet's water.
- Qualifications: Driving experience, customer-facing skills, and attention to detail required.
The predicted salary is between 14.8 - 14.8 £ per hour.
You’ll be on the move a lot, travelling between different customers and sites, working as part of a lively team covering quite a large area. Driving as part of the job would be highly desirable. Your main job will be testing water samples in domestic homes and businesses. You’ll oversee the management of your sampling records and maintenance of sampling equipment, ensuring they are kept to industry standards. You might also assist with investigating supply issues or customer complaints now and again.
Standard working hours: 7:30 am to 3:00 pm. The role also includes participation in a standby rota, with extended hours from 7:30 am to 5 pm and weekend working. Additional payment is provided for standby duties.
What you should bring to the role:
- Experience in driving a medium-sized vehicle in busy areas with a high volume of traffic.
- Customer-facing experience and comfort visiting domestic houses and businesses.
- A clean manual driving licence.
- Good planning skills, organisation, and ability to work independently.
- Knowledge of the water industry is a plus, but not essential.
- Good computer literacy and attention to detail, as this is a technical role that requires following detailed procedures.
What’s in it for you?
- Competitive starting salary of £29,349 per annum.
- Use of a company van for business purposes.
- Annual Leave - 24 days holiday per year, increasing to 28 with length of service (plus bank holidays).
- Performance-related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Access to benefits to help take care of health and wellbeing, and finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, just let us know; we’re here to help and support.
As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience.
Customer Water Quality Officer in Hounslow employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
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We think you need these skills to ace Customer Water Quality Officer in Hounslow
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