At a Glance
- Tasks: Support customers in housing management and help them achieve positive outcomes.
- Company: Join a community-focused organisation making a difference in Hertfordshire and Bedfordshire.
- Benefits: Flexible part-time hours, travel opportunities, and a chance to make a real impact.
- Other info: Enjoy a dynamic role with opportunities for personal growth and development.
- Why this job: Be a vital part of the community, helping people sustain their homes and live independently.
- Qualifications: Strong communication skills and a passion for helping others.
As a Specialist Housing Officer, you'll provide housing management support to customers across Hertfordshire and Bedfordshire, helping them sustain their tenancies, access services and achieve positive outcomes. This is a community-based role with regular travel across the region, attendance at team meetings in Houghton Regis, and occasional travel to Westminster.
This is a permanent, part-time role working Monday, Wednesday and Thursday.
What you'll do
Manage a patch of specialist housing schemes, delivering an excellent housing management service.
Build positive relationships with customers, support providers and local partners.
Support customers to sustain tenancies and live independently.
Resolve tenancy, estate and neighbourhood issues, aiming for first-time resolution.
Carry out estate inspections and ensure schemes remain safe, clean and well maintained.
Monitor cleaning, gardening and estate services, challenging poor performance where needed.
Support customers with repairs reporting and maintenance issues.
Work closely with Care & Support teams to deliver joined-up services.
Manage voids, allocations, viewings and tenancy sign-ups.
Complete tenancy visits, identify support needs and signpost to appropriate services.
Maintain accurate records and case management information.
Contribute to service targets, compliance requirements and continuous improvement.
Steward Health Care 247 Professionals Limited
Part Time Specialist Housing Officer in Houghton Regis employer: Allscreens Nationwide Ltd
The Royal Free London NHS Foundation Trust is an exceptional employer, offering a dynamic work environment where patient care and safety are paramount. With a commitment to employee growth through flexible hours, generous benefits, and advanced training opportunities, staff can thrive in their careers while making a meaningful impact on the lives of over 1.6 million patients. Join us in a forward-thinking organisation that values teamwork and innovation in the heart of London.
