At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests in beautiful client spaces.
- Company: Join BaxterStorey, a pioneer in the hospitality industry with a focus on genuine service.
- Benefits: Enjoy flexible hours, competitive pay, free meals, and discounts through Perkbox.
- Other info: Flexible zero-hour contract allows you to balance work with your studies or other commitments.
- Why this job: Be part of a supportive team that values growth, diversity, and your passion for hospitality.
- Qualifications: Customer service experience and strong people skills are a plus, but enthusiasm is key!
The predicted salary is between 16 - 16 £ per hour.
We are seeking a friendly and customer-focused Hospitality Assistant to join our dynamic team in London, United Kingdom. This is a zero-hour position offering flexible working arrangements to suit your availability. You will play a vital role in delivering exceptional service to our guests, ensuring their experience is memorable and enjoyable. The successful candidate will demonstrate strong people skills, reliability, and a genuine passion for hospitality.
- Greet guests warmly and provide courteous service in a professional manner
- Assist with food and beverage service, ensuring high standards of presentation and cleanliness
- Take orders accurately and process payments using our till system
- Maintain a clean and organised work environment, adhering to health and safety regulations
- Support the wider team during busy periods, demonstrating flexibility and adaptability
- Respond promptly to guest requests and resolve any concerns with empathy and efficiency
- Assist with table preparation, clearing, and resetting between services
- Communicate effectively with colleagues to ensure seamless service delivery
- Follow company procedures and policies consistently
- Contribute to a positive and supportive team atmosphere
Qualifications
- Proven customer service experience in a hospitality or similar environment (desirable)
- Excellent communication and interpersonal skills
- Ability to remain calm and professional in fast-paced, demanding situations
- Strong reliability and punctuality
- Flexibility to work varied shifts, including evenings and weekends
- Teamwork and collaboration abilities
- Basic knowledge of food and beverage service (desirable)
- Experience with POS or till systems (desirable)
- Understanding of health and safety practices in food service
- Problem-solving mindset with a customer-focused approach
- Food handling certification or willingness to obtain one (desirable)
- Additional language skills (desirable)
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
Hospitality Assistant Zero-Hour employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant Zero-Hour
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allscreens Nationwide Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Allscreens Nationwide Ltd
Don't be shy about reaching out to Allscreens Nationwide Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Assistant Zero-Hour
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allscreens Nationwide Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
