Hepatology Administrator Assistant | Milton Keynes University Hospital NHS Foundation Trust

This post is for a Hepatology admin assistant in the Hepatology Nursing team where the post holder will be expected to support the Nurses in the day-to-day running of the Services in that aligned CSU. The post holder will need to demonstrate initiative, attention to detail, relationship building, communication, team working, data analysis and problem solving. Ideally, the post holder will have knowledge of the NHS, understanding of patient pathways and strong computer skills.

This is an amazing opportunity to join a dynamic and supportive team and start a career in the NHS. As a team, we are encouraging of career development and will help facilitate any training requirements or areas the post holder would like to develop.

Please note that we are not able to offer sponsorship for this role.

The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The post holder will provide effective and efficient support to a team liaising with patients, doctors, hepatology specialist nurses and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times.

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards. Further investment is underway, including the recently approved Women and Children’s Centre, set to open by 2030.

Clerical Duties:

• To work as a member of the Hepatology Administrative team to provide daily assistance, giving confidential administrative support.
• To assist with all administration duties relating to the safe, effective, and responsive day-to-day running of the service.
• To assist in maintaining required levels of access at all times, for patients and referrers of the specialist service.
• Provide a high standard of administration support to the service by typing correspondence and reports, organising meetings, maintaining diaries and managing a comprehensive filing system.
• Organise and manage own workload and act independently within appropriate guidelines.
• To provide a polite and efficient service to visitors if required.
• Able to negotiate with patients whose first language is not English; preparing new patient medical notes; making patient appointments; entering data onto Excel spreadsheets and databases.
• Order on SBS procurement, check, maintain and distribute equipment and supplies for the team and other agencies as required.
• Check incoming invoices, obtain authorisation for payment and forward invoices for payment and seek authorisation for purchasing items.
• Monitoring of patient pathways inclusive of updating relevant MKUH systems such as Ecare and Clinic Outcome Forms.
• Monitoring patient waiting lists to ensure patients are secured an outpatient appointment within designated appropriate timeframes. Escalating issues appropriately to a clinician.
• Liaise with Hepatology Specialist Nurses to compile agenda and papers for meetings, to accurately type and distribute correspondence, minutes, and other documents, maintaining accurate circulation lists for the unit and attend meetings as and when required.
• To arrange meetings, as necessary.

This advert closes on Thursday 13 Aug 2026.