At a Glance
- Tasks: Visit pubs and bars to collect observational data for exciting media research projects.
- Company: Join Serve Legal, a leading auditing company with a diverse and inclusive culture.
- Benefits: Enjoy flexible hours, competitive pay, and travel expense coverage.
- Other info: Gain valuable experience and explore further opportunities in auditing and mystery shopping.
- Why this job: Perfect part-time role to fit around your studies or other commitments while earning extra cash.
- Qualifications: No experience needed; just a driving licence, vehicle, and a smartphone.
The predicted salary is between 11.7 - 14.3 £ per hour.
Serve Legal are recruiting auditors to collect observational data from pubs, bars, sports clubs and social venues on behalf of a leading media research client.
As part of our Pub TV team, you will visit venues within a designated area, make a small number of observations, and report back using our simple online system.
These visits are anonymous and observational only.
You will never be required to test, challenge, judge or interact with venue staff as part of the role.
This is a part-time, flexible role which is ideal to fit around other work, education, family commitments or retirement.
Work is allocated on a project basis, with auditors offered suitable opportunities based on their location and availability.
Why Join Us?
Flexibility
Work is available on various weekdays, evenings and weekends throughout the year.
You decide which opportunities you would like to accept, allowing you to fit work around your existing commitments.
Competitive Pay
Auditors are paid per completed visit, with rates shown within individual listings. Reasonable travel expenses are covered in addition to audit fees.
Simple Visits
Each visit is quick and straightforward.
You will typically visit a number of venues within a local area during a set time window, recording a small number of observations before moving on to the next location.
Varied Work
No two routes are exactly the same. Auditors visit a wide range of pubs, bars, clubs and hospitality venues across the UK, making each project slightly different.
Supportive Team
Our experienced Area Managers provide guidance throughout the process, ensuring you feel confident before completing your first assignment.
Further Opportunities
Many auditors begin with Pub TV projects before progressing onto our wider range of auditing and mystery shopping opportunities across multiple sectors.
- What You'll Be Doing
- Visiting pubs, bars, sports clubs and social venues within a specified area.
- Completing visits during an allocated time window.
- Making simple observations based on the project requirements.
- Recording findings through our online reporting system.
- Providing basic evidence of attendance where required.
- Routes are typically made up of several venues located within the same area.
Auditors are encouraged to visit as many venues as possible during the allocated time window, however we understand that not every venue will always be reached.
Requirements
- Full UK driving licence and access to a vehicle.
- Smartphone with internet access.
- Comfortable working independently.
- Able to communicate by email and phone when required.
- Reliable and able to meet agreed deadlines.
- Comfortable visiting pubs and bars alone for short periods.
- No previous experience is required.
- Training and Support
Before completing your first project, a manager will talk you through the process and answer any questions you may have.
Full guidance and route-planning support are provided, making the role easy to get started with.
About Serve Legal
Serve Legal is one of the UK's largest auditing companies, providing market research, compliance auditing and mystery shopping services across the UK and Ireland.
We work with a wide range of clients and offer auditors many different opportunities once established within our network.
We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity.
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Pub Tester (Flexible Part-Time Work) in Hemel Hempstead employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Pub Tester (Flexible Part-Time Work) in Hemel Hempstead
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Allscreens Nationwide Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Allscreens Nationwide Ltd and let us see your personality shine through!
We think you need these skills to ace Pub Tester (Flexible Part-Time Work) in Hemel Hempstead
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Allscreens Nationwide Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Allscreens Nationwide Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Allscreens Nationwide Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Allscreens Nationwide Ltd will surely appreciate.
